How do I know if a merchant accepts contactless payment?
You may look out for the NETS contactless logo on merchant’s point-of-sale (POS) terminals.
How do I use the contactless ATM card for payment?
You may tap the card at NETS terminals to pay for your purchases that are less that S$100 without the use of ATM PIN.
MRT and public bus rides
How do I use the contactless ATM card for MRT and public bus rides?
The contactless ATM card works exactly like your current travel card. You just need to tap the card at the card readers of MRT gantries or buses’ boarding and alighting points.
Do I need to maintain a minimum balance in my bank account in order to take MRT and public bus rides?
Yes, you need to maintain a minimum of $20 in your bank account in order to use your contactless ATM card for MRT and public bus rides.
Why is my contactless ATM card blocked for MRT and public bus rides?
Your contactless ATM card could be blocked due to insufficient funds e.g. below $20 or the account linked to your card is closed at the point of transit. Please visit the transit office if you wish to uplift the card block status within the same day.
Can I view the transfer summary of the MRT and public bus rides via OCBC Digital Banking?
Your MRT and public bus transactions will be processed, accumulated and charged to your contactless ATM card when the amount reaches $15 or 5 calendar days, whichever comes first. The accumulated amount will be reflected in the transaction details of Internet/ Mobile Banking and paper statements or e-Statements.
To view detailed journey and fare history, you will need to register your contactless ATM card at TransitLink SimplyGo portal https://simplygo.transitlink.com.sg or the TransitLink SimplyGo mobile app. For other queries, please call the TransitLink hotline at 1800 2255 663.