NTUC Plus! Visa Credit Card

Your card of choice at FairPrice and more

Important notice

The co-branded NTUC Plus! Credit/Debit Cards and NTUC-OCBC Starter Account has been phased out from 1 February 2023. Thank you for supporting the NTUC/OCBC Plus! partnership.

what you need to know

From 7 September 2022, you should have received a new card in replacement of the NTUC Plus! Visa Credit or Debit Card as long as your account remains in good standing.

Your existing cards can still be used until you activate the new cards from OCBC or until 31 January 2023, whichever is earlier.

For more information, please refer to the FAQs.

From 7 September 2022, you will be receiving a new card in replacement of the NTUC Plus! Visa Credit or Debit Card as long as your account remains in good standing.

Your existing cards can still be used until you activate the new cards from OCBC or until 31 January 2023, whichever is earlier.

For more information, please refer to the FAQs.

Next steps for

Next steps for

Follow these steps

By now you should have already received the 365 Credit Card as a replacement. Follow the steps below to get your new card up and running.

Activate your 365 Credit Card

Activate your Card by completing this online form. You will receive an SMS notification after the form is submitted.

OR 

Send an SMS to 72323 in the following format:
ACT <space> Your NRIC/passport no. <space> Last 4 digits of your card no.

You may skip this step if you already have a 365 Credit Card. 

Transfer your balances

After completing the form, have us transfer any balance in your NTUC Plus! Visa Credit Card to your OCBC 365 Credit Card. Do note that you will need to make minimum payment for your transfer of balance request to be processed. Your balance will be transferred by your next statement date.

Follow these steps

Activate your debit card

We will be sending you a different debit card as a replacement. Please activate the card once you have received it.

Switch to your new account

Your NTUC-OCBC Starter Account will automatically convert to another OCBC bank account which is linked to your new debit card. No action is required from you.

For more information, please refer to the FAQs.

Perks of 365 Credit Card

Earn up to 6% cashback on dining, groceries, petrol and many more!

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Dining

6%
a month

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Groceries

3%
a month

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Land transport

3%
a month

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Petrol

6%
a month

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Utilities

3%
a month

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Online travel

3%
a month

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Other expenses

0.3%
a month

Additional Support
  • How to settle outstanding balances after the card gets cancelled?

    You may continue to make payments for any outstanding balance via the AXS machines or OCBC Internet Banking after your NTUC Plus! Visa Credit Card gets cancelled. Simply enter the 16-digit card number.

  • Can I still view my NTUC Plus! Visa Credit Card account online?

    Your card account details will no longer be available once you have given your consent to transfer the remaining balance to your new OCBC 365 Credit Card.

  • When will I receive my new OCBC 365 Credit Card?

    You should receive your new OCBC 365 Credit Card between 10 September and 15 November 2022. In the meantime, you may continue to use your NTUC Plus! Visa Credit Card until 31 January 2023 or when you activate your OCBC 365 Credit Card, whichever is earlier.

Have other questions? View our full list of FAQs.

for account holders

Your NTUC-OCBC Starter Account will be automatically transferred to a new OCBC bank account from 1 October 2022. There will be no changes to your account number or existing GIRO arrangements.

For more information, please refer to the FAQs.

Your NTUC-OCBC Starter Account will be automatically transferred to a new OCBC bank account from 1 October 2022. There will be no changes to your account number or existing GIRO arrangements.

For more information, please refer to the FAQs.

Additional information

Terms and conditions

Plus! Credit Cardmembers Agreement

OCBC Credit Cardmembers Agreement

Terms and conditions governing OCBC Deposit Accounts

Terms and conditions governing Electronic Banking Services

Terms and conditions governing OCBC Electronic Statements

Terms and conditions governing NTUC Plus!/Plus! Visa Cards Rewards Programme

Terms and conditions governing Automatic Standing Instruction

Terms and conditions governing NTUC Plus!/Plus! Visa Cards Rewards Programme (with effect from 1 August 2021)

Insured Deposits Register

GIRO

Terms and conditions governing NTUC-OCBC Starter Account

Important notices

Thank you for supporting the NTUC Plus! Partnership. It is with regret that we are informing you that the partnership is coming to an end by 31st December 2022. Due to the customer base of the NTUC Plus! Partnership, OCBC is migrating all customers from 10th August 2022 to 15th December 2022, where you will be receiving a replacement card / bank product.

We would like to assure all our customers that you can continue to use your NTUC and/or OCBC Plus! Credit and Debit card from 1st August 2022 to 31st December 2022 or until you activate your replacement OCBC Credit / Debit Card, whichever is earlier.

Further, to ensure continuity in earning / transferring your LinkPoints, please refer to the FAQs.

Plus! Visa Card is a banking product provided by Oversea-Chinese Banking Corporation Limited for Plus! U.

FAQs
Common questions
Do all transactions qualify for rebates on NTUC Plus!/Plus! Visa Cards and what are the transactions that have recently been excluded from NTUC Plus!/Plus! Visa Card Rewards Programme?

The following list of MCCs and merchant transactions will not be taken into account in the award and computation of cash rebates:

  • Bill payment made through the OCBC Internet Banking platform
  • Bill payment made through any AXS network
  • Instalment payment plans charged to your NTUC Plus! / Plus! Visa Credit Card
  • PayLite transactions charged to your NTUC Plus! / Plus! Visa Credit Card
  • Instalment payment for Cash-On-Instalments monthly repayments on your NTUC Plus! / Plus! Visa Credit Card
  • Visa transactions made at TransitLink General Ticketing Machines
  • Transactions which are categorized into the following MCC Codes listed within Clause 18 of the Terms and Conditions
  • The following MCCs and merchant transactions will be added to the list of exclusions for the NTUC Plus!/Plus! Visa Card Rewards Programme from 1 June 2020. You may refer to Terms and Conditions for the full list of excluded MCCs and merchant transactions.

 

MCC

Description

7349

Cleaning, maintenance and janitorial services

8062

Hospitals

(only Singapore Government Public Hospitals transactions are excluded)

4784

Tolls and Bridge Fees

5993

Cigars Stores and Stands
What is the difference between transaction date and posting date?

Transaction date refers to the date when a purchase is made.

Posting date refers to the date the transaction is received by the card issuer, OCBC Bank. Merchants may only post the transaction a couple of days after the actual transaction is made. Hence, a purchase made in a particular month may only be posted in the following month’s statement. OCBC Bank has no control over when the merchant posts the transaction.  

How does the NTUC-OCBC Starter Account interest rates work?

NTUC-OCBC Starter Account interest rates:

  Eligible account balance Prevailing interest rates
Base interest rates Entire account balance 0.05% a year
Bonus interest rates* First S$50,000 0.20% a year

*Bonus interest rates are applied for customers who credit their salary of S$1,000 or more a month via GIRO and make 3 transactions on their NTUC Plus! Visa Credit/Debit card.

Scenario 1: If customer has S$60,000 and does Salary Credit of at least S$1,000 via GIRO + 3 Visa transactions on his NTUC Plus! Visa Credit/Debit Card monthly,

  • On his first S$50,000, he earns interest at 0.20% per year
  • On his next S$10,000, he earns interest at 0.05% per year

Scenario 2: If customer has S$60,000 and does not Salary Credit of at least S$1,000 via GIRO + 3 Visa transactions on his NTUC Plus! Visa Credit/Debit Card monthly,

  • On his full S$60,000, he will earn interest at 0.05% per year
My NTUC-OCBC Starter Account is dormant, how do I activate it?

Should you wish to reactivate the account remotely, you may do so via OCBC Internet Banking. Or you may choose to visit any OCBC branch to perform a simple over-the-counter transaction (e.g. a deposit or withdrawal of any amount).