Start Digital - SME Go Digital Solutions | OCBC Business Banking SG

SME Go Digital - Digital Solutions for SMEs

Start Right. Start Digital.

Why you will love this

Easy way to start your digital transformation

Get up to $500 rebate

Covers accounting, HR, marketing, digital payments & collections and other solutions

The OCBC Start Digital Pack is designed to help SMEs build robust digital capabilities and seize growth opportunities in the digital economy.

Start your journey here

4 easy steps to get your OCBC Start Digital Pack

1

Submit your application

2

Receive a confirmation on your application

3

Purchase up to two solutions from the list below using your OCBC Business Debit Card within 90 days

4

Receive up to S$500 reimbursement and preferential promotions

To be eligible for the reimbursement, you must purchase the solutions from the partner pages above. You may be directed to third party websites. OCBC Bank shall not be liable for any losses suffered or incurred by any party for accessing such third party websites or in relation to any product and/or services provided by any provider under such third party websites.

Additional information

This solutions package is supported by ESG and IMDA, under the Start Digital Pack. For more information on the Start Digital Pack, visit IMDA Start Digital.



If you have any comments and feedback on Start Digital Pack, you can send us via the Start Digital feedback form.

Other support available for SMEs

If you need more advanced digital solutions or other support, please visit IMDA SMEs Go Digital for further information on SMEs Go Digital.

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Our Customer Stories

Jumaiyah Mahathir, Chief Executive and Co-founder of Halalfoodhunt

Jumaiyah Mahathir, Chief Executive and Co-founder of Halalfoodhunt

Ms Jumaiyah, was able to make use of a number of software programs such as QuickBooks, an automated accounting system, and Mailchimp, a marketing automation software. "It takes our focus off administrative tasks, and we can channel our energies to sales and marketing so that the business can grow."

Read the full article

Thomas Lim, Millionparcel

Thomas Lim, Millionparcel

Using Xero and Shopify early in our business, we were able scale our business more efficiently. Starting on cloud, we did not need to worry about transferring our data to a new platform or adopting new process while running our business.

FAQS
Common questions
Who can apply?

Any business entity with an active OCBC SGD current account that also meets the criteria set out below can apply:

  • It is registered and incorporated in Singapore with a valid UEN issued by ACRA and is of one of the following business entity types: Sole Proprietorships, Partnerships, Limited Partnership, Limited Liability Partnership and Companies;
  • It has at least 30% local shareholding / ownership;
  • The group’s annual sales turnover does not exceed S$100 million OR group employment size is not more than 200 employees;
  • It is a first time applicant to the Start Digital Pack (and has not applied for the Start Digital Pack with any other Start Digital partners);
  • It is not currently using an identical solution to the one that it is intending to sign up for under this Start Digital Pack.

Other eligibility criteria apply. Please refer to the full terms and conditions at the bottom of this page.

The application form must be submitted by the director / owner / shareholder / managing partner / sole proprietor of the business entity.

How many solutions do I have to purchase, and do I have to take up both solutions at the same time?

You may purchase one or two solutions.

The solutions do not have to be purchased on the same day. However, they must be purchased within 90 days from your date of application. If you do not manage to do this within the 90-day period, you must submit a new application.

Can I purchase the solutions from other websites / resellers other than those hyperlinked on this page?

You must purchase your digital solution(s) directly through the links on the OCBC Start Digital webpage.

How will the reimbursement be made?

To receive the reimbursement, you must pay subscription for the solution for at least three consecutive months using your OCBC Business Debit Card.

For instance, if your first payment was on 15 January, you must have a second payment in February (any date) and a third payment in March (any date).

In the case of OCBC OneCollect, you must utilise the app to collect at least 1 payment a month for 3 consecutive calendar months. For instance, if your first collection was on 15 January, you must have a second collection in February (any date) and a third collection in March (any date).

If you miss a month of payment (or OCBC OneCollect utilisation), you will not be eligible for reimbursement.

The reimbursement will be credited to your OCBC SGD business account within 90 days after completion of the above.

For the first solution, the reimbursement amount is S$200. For the second solution, the reimbursement amount is S$300.

Terms and conditions

OCBC Start Digital Terms and Conditions

The OCBC Start Digital Pack is supported by Enterprise Singapore (“ESG”) and the Info-communications Media Development Authority (“IMDA”) and is offered by Oversea-Chinese Banking Corporation, Limited ("OCBC") to its business banking customers.

  1. The Start Digital Pack is subject to any terms and conditions imposed by ESG and IMDA.
  2. You must meet each of the following criteria (“Eligibility Criteria”) to be eligible for the OCBC Start Digital Pack:
    1. Be registered and incorporated in Singapore with a valid UEN issued by ACRA and have one of the following business entity types: Sole Proprietorships, Partnerships, Limited Partnership, Limited Liability Partnership and Companies;
    2. Have at least 30% local shareholding / ownership;
    3. Have group annual sales turnover of not more than S$100 million OR Group employment size of not more than 200 employees (as determined by OCBC in its sole and absolute discretion);
    4. First time applicant to the Start Digital Pack* (each business can sign up for only one Start Digital Pack across the Start Digital partners**);
    5. Must not already be currently using identical solution it is intending to sign up for Start Digital Pack; and
    6. Have an active SGD business current account with OCBC.

    *“Start Digital Pack” includes both Start Digital 1.0 and Start Digital 2.0.

    **“Start Digital partners” refers to the participating partners in collaboration with ESG and IMDA.

  3. You acknowledge and declare the information provided in any form submitted to OCBC in relation to our application for the Start Digital Pack is true and accurate in all respects.
  4. You agree that OCBC may supply any governmental agency (including without limitation ESG and IMDA) with documents and information relating to you or provided by you for purposes in connection with our application.
  5. You agree that OCBC may collect and share your contact details with ESG and IMDA for the verification purposes of the Start Digital Pack application.
  6. You agree that you will supply and/or provide any information and/or documentary proof as OCBC may require from time to time and such information and documents shall thereby become and remain the property of OCBC.
  7. You agree that OCBC does not own any of the eligible applications offered under the Start Digital Pack (a full list of which can be found at www.ocbc.com/startdigital) (the “Applications”) or provide them to you. No warranty of any kind, including without limitation of merchantability, satisfactory quality, fitness for a particular purpose, freedom from malicious code, or non-infringement of third party rights is given in conjunction with the Applications, and OCBC shall not be liable for any loss and/or damage suffered or incurred by or in connection with the use thereof.
  8. You acknowledge and are aware that the Start Digital Pack is governed by Enterprise Singapore and Info-communications Media Development Authority of Singapore.
  9. You agree that OCBC reserves the right to update, amend or change any of the above terms and conditions from time to time without your consent.

 


OCBC Start Digital Pack (Pick 2 Solutions) Terms and Conditions

Start Digital Eligibility Criteria (“Eligibility Criteria”)

  1. To be eligible for the Start Digital Pack, an entity must fulfil the following criteria: It is registered and incorporated in Singapore with a valid UEN issued by ACRA and is of one of the following business entity types: Sole Proprietorships, Partnerships, Limited Partnership, Limited Liability Partnership and Companies;
  2. It has at least 30% local shareholding / ownership;
  3. Its group annual sales turnover does not exceed S$100 million OR Its group employment size is not more than 200 employees (as determined by Oversea-Chinese Banking Corporation, Limited (“OCBC”) in its sole and absolute discretion);
  4. It is a first time applicant to the Start Digital Pack (and has not applied for the Start Digital Pack with any other Start Digital partners*) and I further acknowledge that by signing up for this application, we will not be eligible for another Start Digital Pack;
  5. It is not currently using an identical solution to the one that it is intending to sign up for under this Start Digital Pack; and
  6. It has an active SGD business current account with OCBC.

  1. To apply for OCBC Start Digital Pack, you must:
    1. fulfil the Eligibility Criteria;
    2. access the OCBC Start Digital Webpage and submit to OCBC a completed online application form;
    3. receive a confirmation email from OCBC;
    4. purchase up to 2 approved Start Digital Applications (“Applications”) as listed in Annex 1 using your OCBC Business Debit Card within 90 days of submitting your application form as per clause 1b, with exception to OCBC OneCollect for which Clause 13 would apply;
    5. pay subscription for the Applications for at least three consecutive months;
    6. and fully comply with the terms & conditions governing the respective Applications.

  2. By submitting this application, you acknowledge and agree that:
  3. you have agreed to the Start Digital Programme Terms and Conditions as listed on Start Digital website;
  4. the information provided by you in this application is true and accurate in all respects;
  5. you acknowledge that OCBC works with service providers as listed in Annex 1 to offer you the Applications and agree for your utilisation data on the Applications to be shared by the service providers to OCBC, ESG and IMDA for the purposes in connection with this application;
  6. you consent to OCBC sharing your application details which includes your contact details with the respective service providers for subsequent follow up;
  7. you will supply and/or provide any information and/or documentary proof as OCBC may require from time to time and such information and documents shall thereby become and remain the property of OCBC;
  8. you acknowledge that unless otherwise stated, each service has a contract term of 12 months, during which the respective promotional subscription rates will apply. Prevailing subscription rates will be payable after the respective promotional contract terms;
  9. the fees are paid directly to the service providers and OCBC is not liable for any payment;
  10. in the event of any cancellation request, you will notify the service provider(s) in writing (by letter or email) with a notice period of 1 month and there will be no reimbursement or refund for any unconsumed services included in the OCBC Start Digital Pack. You agree that the service providers shall have the right to charge fees where you fail to comply with such notice requirements;
  11. the Applications must be purchased within 90 calendar days from the date of this application using the OCBC Business Debit Card issued by OCBC to you.
  12. any benefit provided by OCBC to you in connection with this application shall be determined by OCBC in its absolute discretion, and will be in the form of a one-time reimbursement, amounting up to S$500 (the “Reimbursement Amount”). OCBC is authorised to credit the Reimbursement Amount into any of your OCBC bank accounts (as determined by OCBC in its absolute discretion) within three (3) calendar months from the date from which you satisfy the relevant criteria (including Clause 2(e) above). For the avoidance of doubt, if more than 2 Applications are purchased, the Reimbursement Amount will not change;
  13. the Reimbursement Amount may be paid out in one or two tranches depending on when the Applications are purchased / utilised, or in such other manner as determined by OCBC in its sole and absolute discretion. The first purchased / utilised Applications will be entitled to a reimbursement of S$200. The second purchased / utilised app will be entitled to reimbursement of S$300. The aggregate Reimbursement Amount shall be capped at a total of S$500 per entity. 
  14. In relation to OCBC OneCollect only, you must receive payment collections using OCBC OneCollect at least once a month for three consecutive months to meet the utilisation requirement;
  15. notwithstanding anything to the contrary, if you fail to satisfy or comply with any of the Eligibility Criteria, or if any declaration, information and/or document given by you is untrue or inaccurate, you shall immediately return to OCBC the Reimbursement Amount and you further agree to indemnify OCBC on first written demand for any losses, damages, liabilities, claims, expenses, fees and costs that may be incurred or suffered by OCBC as a result of such failure or such declaration, information and/or documents being untrue or inaccurate; and
  16. OCBC reserves the right to update, amend or change any of the above terms and conditions from time to time without your consent.

Annex 1 - List of Service Providers

Application

Service Provider

OCBC OneCollect

Oversea-Chinese Banking Corporation, Limited

QuickBooks by Intuit

TNB Global Outsource Pte. Ltd.

Skale Digital Marketing

Drea Asia PTE. LTD.

 


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