GREAT TravelCare | OCBC Singapore

great travelcare

Travel without worry - even if you have to cancel, postpone or shorten your trip for any reason*

How this will benefit you

Receive up to S$1 million overseas medical coverage

Cancel for any reason* and get 50% of your money back

Optional add-on coverage for pre-existing conditions^

Who can apply

Adults above 18 years old

Children below age 18 or full-time students below age 25, unemployed and unmarried

Singaporean, Singapore PR or foreigners with a valid pass or work permit

Apply now
 

Get up to 50% off when you apply from now till 11 Nov 2025!Find out more

Go beyond basic cover – with our coverage, you can cancel for any reason* and add on protection for pre-existing conditions^.

*Applicable when you purchase Gold or Platinum travel plan within 30 days of your initial payment or deposit for your trip.

^Applicable as an add-on benefit for Gold and Platinum plan with additional premium.

Promotions
Launch promotion: Up to 50% off!

Celebrate our launch with limited-time discounts! Use the promo codes below at checkout to unlock your savings:

  • 50% off single-trip plans: SIN50
  • 30% off annual plans: ANN30

Valid from 8 October to 11 November 2025 only.

Terms and conditions apply.

Get up to S$68 cashback with a family plan!

Travelling as a family? Exclusively for parents of kids with an OCBC MyOwn Account, receive up to S$68 cashback when you purchase a GREAT TravelCare family plan from now till 31 December 2025:

  • Single-trip family plan: Receive S$28 cashback with a minimum spend of S$120
  • Annual family plan: Receive S$68 cashback

Save more on your family adventures today!

Terms and conditions apply.

BENEFITS
Comprehensive overseas medical coverage

Up to S$1 million comprehensive overseas medical coverage

Stay protected for overseas medical expenses, including up to S$1 million coverage for medical evacuation and repatriation.

Stay protected for overseas medical expenses, including up to S$1 million coverage for medical evacuation and repatriation.

Changed plans? Cancel for any reason and get your money back

Changed plans? Cancel for any reason* and get your money back

Enjoy the flexibility to cancel, postpone or shorten your trip for any reason*, and get back 50% of your non-recoverable flight, accommodation and entertainment ticket expenses.

Buy this policy within 30 days of the initial payment or deposit made for your trip booking to enjoy this benefit.

How does this benefit work?

Enjoy the flexibility to cancel, postpone or shorten your trip for any reason*, and get back 50% of your non-recoverable flight, accommodation and entertainment ticket expenses.

Buy this policy within 30 days of the initial payment or deposit made for your trip booking to enjoy this benefit.

How does this benefit work?

Travel with confidence, even with pre-existing conditions^

Travel with confidence, even with pre-existing conditions^

Get optional add-on coverage of up to S$200,000 for overseas medical expenses and up to S$15,000 for trip cancellation due to pre-existing conditions^, starting from just S$22.

What is covered in this benefit?

Get optional add-on coverage of up to S$200,000 for overseas medical expenses and up to S$15,000 for trip cancellation due to pre-existing conditions^, starting from just S$22.

What is covered in this benefit?

Covers travel delay and baggage delay as short as 4 hours

Covers travel delay and baggage delay as short as 4 hours

Frustrated with flights and baggage delays? Worry no more – you can now claim for delays as short as 4 hours (applicable for Platinum plan).

Frustrated with flights and baggage delays? Worry no more – you can now claim for delays as short as 4 hours (applicable for Platinum plan).

Loss of frequent flyer points

Loss of frequent flyer points

Get up to $1,000 for non-recoverable travel expenses such as flights+ and accommodations redeemed using frequent flyer points, in the event of unexpected trip cancellations or postponement.

Get up to $1,000 for non-recoverable travel expenses such as flights+ and accommodations redeemed using frequent flyer points, in the event of unexpected trip cancellations or postponement.

Financial access for your beneficiary

Leisure adventure activities and sports equipment protection#

Stay protected while you satisfy your adrenaline rush on leisure activities like scuba diving, bungee jumping and mountaineering-plus get extra coverage for your sports equipment.

Stay protected while you satisfy your adrenaline rush on leisure activities like scuba diving, bungee jumping and mountaineering-plus get extra coverage for your sports equipment.

*Applicable when you purchase Gold or Platinum travel plan within 30 days of your initial payment or deposit for your trip.

^Applicable as an add-on benefit for Gold and Platinum plan with additional premium.

#Leisure adventurous activities coverage is applicable for Gold and Platinum plans; sports equipment coverage is applicable for Platinum plan only.

+Loss of frequent flyer points benefit is only applicable for economy class flight tickets.

For your trip to Australia, you purchased GREAT TravelCare (Platinum plan).

You have Asthma, a pre-existing condition. For your trip to Norway, you purchased GREAT TravelCare (Platinum Plan) with the optional add-on for pre-existing condition.

The scenario above is for illustrative purposes only. The policy’s terms and conditions apply.

*Applicable when you purchase Gold or Platinum travel plan within 30 days of your initial payment or deposit for your trip.

^Applicable as an add-on benefit for Gold and Platinum plan with additional premium.

coverage at a glance
Basic Gold Platinum
Personal accident and medical benefits
Medical expenses while overseas
Adult under 70 years

S$100,000

S$500,000

S$1,000,000
Adult age 70 years or above

S$20,000

S$100,000

S$200,000
Child

S$30,000

S$200,000

S$300,000
Maximum limit for family cover

S$200,000

S$1,000,000

S$2,000,000
Medical expenses while in Singapore
Adult under 70 years

S$5,000

S$15,000

S$25,000
Adult age 70 years or above

S$2,000

S$5,000

S$8,000
Child

S$3,000

S$10,000

S$15,000
Maximum limit for family cover

S$15,000

S$50,000

S$100,000
Emergency medical evacuation / Repatriation
Maximum limit for each insured person

S$200,000
(There is no cover for pre-existing conditions)

S$1,000,000
Limits for pre-existing conditions: S$150,000

S$1,000,000
Limits for pre-existing conditions: S$200,000
Accidental death and permanent disability
Adult under 70 years

S$100,000

S$250,000

S$500,000
Adult age 70 years or above

S$50,000

S$100,000

S$150,000
Child

S$30,000

S$75,000

S$100,000
Maximum limit for family cover

S$250,000

S$650,000

S$1,200,000
Travel inconvenience benefits
Trip cancellation for any reason* (Cover 50% of travel expenses)
Maximum limit for each insured person

Not covered

S$3,000

S$6,000
Maximum limit for family cover

S$6,000

S$12,000
Trip postponement for any reason* (Cover 50% of travel expenses)
Maximum limit for each insured person

Not covered

S$1,000

S$2,000
Maximum limit for family cover

S$2,000

S$4,000
Trip curtailment for any reason* (Cover 50% of travel expenses)
Maximum limit for each insured person

Not covered

S$4,000

S$8,000
Maximum limit for family cover

S$8,000

S$16,000
Travel delay
While overseas
(Maximum limit for each insured person)

S$100 for every 6 hours
Max S$500

S$100 for every 6 hours
Max S$1,500

S$100 for every 4 hours
Max S$2,000
While in Singapore
(Maximum limit for each insured person)

S$100 for every 6 hours
Max S$100

S$100 for every 6 hours
Max S$200

S$100 for every 4 hours
Max S$500
Loss of frequent flyer points
Maximum limit for each insured person

Not covered

S$500

S$1,000
Lifestyle benefits
Adventurous leisure activities
Maximum limit for each insured person

Not covered

Covered

Covered
See more coverages

Medical expenses while overseas

Adult under 70 years
Basic

S$100,000

Gold

S$500,000

Platinum

S$1,000,000

Adult age 70 years or above
Basic

S$20,000

Gold

S$100,000

Platinum

S$200,000

Child
Basic

S$30,000

Gold

S$200,000

Platinum

S$300,000

Maximum limit for family cover
Basic

S$200,000

Gold

S$1,000,000

Platinum

S$2,000,000

Medical expenses while in Singapore

Adult under 70 years
Basic

S$5,000

Gold

S$15,000

Platinum

S$25,000

Adult age 70 years or above
Basic

S$2,000

Gold

S$5,000

Platinum

S$8,000

Child
Basic

S$3,000

Gold

S$10,000

Platinum

S$15,000

Maximum limit for family cover
Basic

S$15,000

Gold

S$50,000

Platinum

S$100,000

Emergency medical evacuation / Repatriation

Maximum limit for each insured person
Basic

S$200,000
(There is no cover for pre-existing conditions)

Gold

S$1,000,000
Limits for pre-existing conditions: S$150,000

Platinum

S$1,000,000
Limits for pre-existing conditions: S$200,000

Accidental death and permanent disability

Adult under 70 years
Basic

S$100,000

Gold

S$250,000

Platinum

S$500,000

Adult age 70 years or above
Basic

S$50,000

Gold

S$100,000

Platinum

S$150,000

Child
Basic

S$30,000

Gold

S$75,000

Platinum

S$100,000

Maximum limit for family cover
Basic

S$250,000

Gold

S$650,000

Platinum

S$1,200,000

Trip cancellation for any reason* (Cover 50% of travel expenses)

Maximum limit for each insured person
Basic

Not covered

Gold

S$3,000

Platinum

S$6,000

Maximum limit for family cover
Basic

Not covered

Gold

S$6,000

Platinum

S$12,000

Trip postponement for any reason* (Cover 50% of travel expenses)

Maximum limit for each insured person
Basic

Not covered

Gold

S$1,000

Platinum

S$2,000

Maximum limit for family cover
Basic

Not covered

Gold

S$2,000

Platinum

S$4,000

Trip curtailment for any reason* (Cover 50% of travel expenses)

Maximum limit for each insured person
Basic

Not covered

Gold

S$4,000

Platinum

S$8,000

Maximum limit for family cover
Basic

Not covered

Gold

S$8,000

Platinum

S$16,000

Travel delay

While overseas
(Maximum limit for each insured person)
Basic

S$100 for every 6 hours
Max S$500

Gold

S$100 for every 6 hours
Max S$1,500

Platinum

S$100 for every 4 hours
Max S$2,000

While in Singapore
(Maximum limit for each insured person)
Basic

S$100 for every 6 hours
Max S$100

Gold

S$100 for every 6 hours
Max S$200

Platinum

S$100 for every 4 hours
Max S$500

Loss of frequent flyer points

Maximum limit for each insured person
Basic

Not covered

Gold

S$500

Platinum

S$1,000

Adventurous leisure activities

Maximum limit for each insured person
Basic

Not covered

Gold

Covered

Platinum

Covered

Boost your coverage with optional add-ons

Sometimes, your basic travel coverage isn't enough. That's why we have add-on options to cater to your travel needs.

Basic Gold Platinum
Pre-existing conditions cover^ (Optional Add-on)
Medical expenses while overseas
Child or adult below 70 years old

Not covered

S$150,000
Co-payment: S$100 per outpatient visit

S$200,000
Co-payment: S$100 per outpatient visit
Adult 70 years old and above

Not covered

S$100,000
Co-payment: S$100 per outpatient visit

S$150,000
Co-payment: S$100 per outpatient visit
Overseas traditional Chinese medicine
Maximum limit for each insured person

Not covered

S$500
Limit per visit: S$80

S$600
Limit per visit: S$80
Emergency medical evacuation and repatriation
Maximum limit for each insured person

Not covered

S$150,000

S$200,000
Hospital visit or compassionate visit
Maximum limit for each insured person

Not covered

S$3,000

S$5,000
Condolence cash
Maximum limit for each insured person

Not covered

S$2,000

S$2,000
Trip cancellation due to pre-existing medical condition (Cover 50% of travel expenses)
Maximum limit for each insured person

Not covered

S$10,000
Co-payment: 50%

S$15,000
Co-payment: 50%
Trip postponement due to pre-existing medical condition (Cover 50% of travel expenses)
Maximum limit for each insured person

Not covered

S$2,000
Co-payment: 50%

S$3,000
Co-payment: 50%
Trip disruption due to pre-existing medical condition (Cover 50% of travel expenses)
Maximum limit for each insured person

Not covered

S$10,000
Co-payment: 50%

S$15,000
Co-payment: 50%
See more coverages

Pre-existing conditions cover^ (Optional Add-on)

Medical expenses while overseas
Child or adult below 70 years old
Basic

Not covered

Gold

S$150,000
Co-payment: S$100 per outpatient visit

Platinum

S$200,000
Co-payment: S$100 per outpatient visit

Adult 70 years old and above
Basic

Not covered

Gold

S$100,000
Co-payment: S$100 per outpatient visit

Platinum

S$150,000
Co-payment: S$100 per outpatient visit

Overseas traditional Chinese medicine

Maximum limit for each insured person
Basic

Not covered

Gold

S$500
Limit per visit: S$80

Platinum

S$600
Limit per visit: S$80

Emergency medical evacuation and repatriation

Maximum limit for each insured person
Basic

Not covered

Gold

S$150,000

Platinum

S$200,000

Hospital visit or compassionate visit

Maximum limit for each insured person
Basic

Not covered

Gold

S$3,000

Platinum

S$5,000

Condolence cash

Maximum limit for each insured person
Basic

Not covered

Gold

S$2,000

Platinum

S$2,000

Trip cancellation due to pre-existing medical condition (Cover 50% of travel expenses)

Maximum limit for each insured person
Basic

Not covered

Gold

S$10,000
Co-payment: 50%

Platinum

S$15,000
Co-payment: 50%

Trip postponement due to pre-existing medical condition (Cover 50% of travel expenses)

Maximum limit for each insured person
Basic

Not covered

Gold

S$2,000
Co-payment: 50%

Platinum

S$3,000
Co-payment: 50%

Trip disruption due to pre-existing medical condition (Cover 50% of travel expenses)

Maximum limit for each insured person
Basic

Not covered

Gold

S$10,000
Co-payment: 50%

Platinum

S$15,000
Co-payment: 50%

Emergency help overseas
24-hour emergency assistance

Reach our 24-hour emergency assistance services via any of the 3 ways below for travel and medical assistance. This includes translation assistance, medical advice, arrangement of hospital admission, emergency medical evacuation and more.

HOW TO CLAIM

By Online Submission:
Submit your claim online

1

Download and print the claim form.
Complete the relevant sections.

2

Attach all original receipts and supporting documents.

3

Mail it to the claims department.

FAQS
Common questions
More questions and answers
What does "Trip inconveniences for any reason" benefit cover?

“Trip inconveniences for any reason" benefit is applicable for Gold and Platinum plan if the policy was purchased within 30 days from your initial travel booking. We will reimburse you up to 50% for all covered travel expenses incurred, capped at the maximum limits of your selected plan, if your trip was impacted by any of the following:

  • Trip cancellation for any reason: We will pay this benefit if you have had to incur a covered travel expense as a result of the entire trip being cancelled for any reasons not covered under trip cancellation benefit.
  • Trip postponement for any reason: We will pay this benefit if you have had to incur a covered travel expense as a result of the entire trip being postponed for any reasons not covered under trip postponement benefit.
  • Trip curtailment for any reason: We will pay this benefit if your trip has commenced for at least 48 hours, and you have had to incur a covered travel expense as a result of you having to return to Singapore before your planned return date for any reasons not covered under trip disruption benefit.

General exclusion applies, please refer to policy wording for more information.

Does this policy cover adventurous activities?

Yes, you will enjoy adventurous activities coverage when you purchase our Gold and Platinum plan. This policy covers accidental injury or death when you participate in these activities for leisure purposes and safety procedures are adhered to.

Examples of activities include artificial rock climbing, bungee jumping, hang-gliding, helicopter or airplane sightseeing rides, hot-air balloon rides, skydiving, all-terrain vehicle (ATV) rides, jet-skiing, paragliding, parasailing, zip-lining or zip-riding, canoeing or white-water rafting, mountaineering, hiking or trekking, underwater activities involving a breathing apparatus for diving, and winter sports.

All insured persons must keep to the limitations set out in the policy wording.

What is the definition of “pre-existing medical condition”?

Pre-existing medical condition refers to:

  • any condition, illness, disease, injury, disability or birth defect which you have received medical advice for, been diagnosed with, received medical treatment for, been prescribed drugs for, been hospitalised for or undergone surgery for during the 12 months immediately before the start of the trip; or
  • any signs or symptoms that appeared during the 12 months immediately before the start of the trip and for which a cautious person could reasonably be expected to have received medical advice or counselling, undergone investigations, had diagnostic tests, received medical treatment, had surgery, been hospitalised or been prescribed drugs.

For an annual multi-trip policy, any medical condition you have made a claim for in connection with a previous trip will be a pre-existing condition for subsequent trips.

Can I purchase this policy if I am suffering from a pre-existing medical condition?

Yes, you can. In general, pre-existing medical conditions are not covered as it is a general exclusion under the policy. To be covered for claims where the causes are directly linked to a pre-existing medical condition, you are encouraged to include the optional pre-existing condition cover (additional premium is applicable) when purchasing your policy.

More questions and answers
BEFORE YOU APPLY

Eligibility requirements

Minimum age

18 years old

Nationality

Singaporeans, Singapore PRs and foreigners with a valid pass/work permit

Child coverage

Children below age 18 or full-time students below age 25, unemployed and unmarried can apply for child coverage

More information

Important notes

Policy owner's protection scheme

Policy wording

Terms and conditions

Terms & Conditions Governing the GREAT TravelCare 2025 Launch Promotion

READY TO APPLY?

From now till 11 November 2025, enjoy up to 50% off travel insurance!

OCBC app
OCBC app

or

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How Cancel For Any Reason Cover works

When can you make a claim under Cancel For Any Reason benefit?

IMPORTANT NOTE:
Initial trip deposit refers to the first booking you make for your trip. This can include bookings made for your transportation, accommodation, or entertainment tickets. Entertainment tickets include tickets to concerts, sports events, theater performances, amusement parks and other entertainment purposes.

We will also only reimburse 50% of the relevant travel costs.



General exclusions apply. Refer to the policy wording for more information.

Pre-existing conditions coverage

What is a pre-existing condition?

Any condition, illness, injury, disability or birth defect for which:

  • You received medical advice, diagnosis, treatment, medication, surgery, or were hospitalized in the 12 months before your trip; or you had signs or symptoms in the last 12 months before your trip.

Examples of conditions can include allergies, asthma, arthritis, diabetes, epilepsy, eczema, heart disease, high blood pressure, lung disease or stroke.

How this cover helps you

This covers you for issues arising from pre-existing conditions, including:

  • Overseas medical expenses
  • Traditional Chinese Medicine overseas
  • Emergency evacuation
  • Trip cancellation, postponement or disruption
  • Hospital or family visits if needed
  • Repatriation and condolence cash

What is not covered

  • You have a terminal prognosis with a life expectancy of less than 12 months.
  • Your pre-existing condition worsens within 30 days before your trip, where a doctor advised tests specialist care or surgery.

Note: This add-on benefit will cover up to 45 days from the start of the trip.

Important notes

The above is for general information only. It is not a contract of insurance. It does not constitute an offer to buy an insurance product or service. It is also not intended to provide any insurance or financial advice. The precise terms and conditions of the plans are specified in the insurance policy contract. GREAT TravelCare is underwritten by Great Eastern General Insurance Limited, a wholly owned subsidiary of Great Eastern Holdings Limited, part of the OCBC Group. GREAT TravelCare is not a bank deposit or obligation of, or guaranteed by OCBC.

No representation or warranty whatsoever (including without limitation any representation or warranty as to accuracy, usefulness, adequacy, timeliness or completeness) in respect of any information (including without limitation any statement, figures, opinion, view or estimate) provided herein is given by OCBC and it should not be relied upon as such. OCBC does not undertake an obligation to update the information or to correct any inaccuracy that may become apparent at a later time. All information presented is subject to change without notice. OCBC shall not be responsible or liable for any loss or damage whatsoever arising directly or indirectly howsoever in connection with or as a result of any person acting on any information provided herein.

Claims arising from events that have already occurred or made known to public via authorities or media before your application will not be covered.

Information presented as at 8 October 2025.

Policy Owner's Protection Scheme

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us or visit the General Insurance Association (GIA) or SDIC websites (www.gia.org.sg or www.sdic.org.sg).

Attention: Claims Department
Great Eastern General Insurance Limited
1 Pickering Street, #01-01
Great Eastern Centre,
Singapore 048659

Note: Retain all original receipts and documents for the next 6 months in case they are required for further investigation.

You are leaving the OCBC Bank's website to access Great Eastern's website.

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