OCBC Business Phone Banking

OCBC Business Phone Banking

Skip the queues with phone banking on the go

Why you will love this

24 hours a day self-service phone banking

Access information anywhere in the world

Who can apply

OCBC account holders

Wide range of phone banking services 24 hours a day

Account enquiries on the go

Quick access to account balance and transactions of current, foreign currency call and chequing accounts

  • Cheque book request, status enquiry and stop cheque
  • Latest interest rates
  • Current account balance enquiry
  • Recent account activities
  • Statement request
  • Incoming funds enquiry

More services for your convenience

  • Register for OCBC Velocity Training
  • Make an appointment for your foreign worker’s account opening (you should have an existing OCBC corporate current account)
  • Latest interest rates
  • Branch location & operating hours

Fees and charges

  • Free service for all OCBC account holders
  • Standard call charges apply for local or international call

View business banking pricing guide

ways to apply

Don’t have an account? Here’s how to apply for phone banking

1

Download form

Download and complete your Business Banking Services Application Form

2

Mail all documents to:
OCBC Bank
Account Services
Bras Basah Post Office,
Locked Bag Service No. 8,
Singapore 911886

Your business phone banking application will be processed within 7 days

3

Or visit a branch
FAQS
How to log in to the OCBC Business app?

OCBC Business app is only available to business customers who have access to OCBC Velocity in Singapore.

If your company has yet to sign up for OCBC Velocity, please apply for OCBC Velocity here.

What payments/transfers can I make via the OCBC Business app?

For local payments, you can make Internal Funds Transfers, Local Telegraphic Transfers, as well as MEPS, GIRO and FAST payments.

You can also make Overseas Telegraphic Transfers or IACH (Internaltional Automated Clearing House) transfers through the OCBC Business app.

Can I make payments to my added payees created in the app or on OCBC Velocity?

Yes, you can make payments to your payees created in the app or OCBC Velocity.

To add payees:

Using OCBC Velocity

  1. Log in to OCBC Velocity to add payee using ‘Manage Payee / Payer’ module if you have not done so. The beneficiary list will be reflected as your added payees in the app.

Using the OCBC Business app

  1. You can add a payee on the Review page when submitting a transaction by ticking the field ‘Add as payee’. A one-time verification via security token is required for this transaction. Once verified, the new payee is added to the Payee list for subsequent transactions.
What types of transactions can I approve with the OCBC Business app?

You can approve cash and trade transactions - on the app and as well as on OCBC Velocity.

More questions and answers