Introducing No.17 Tea

No.17 Tea offers premium, hand blended and freshly brewed bubble tea creations that goes beyond classic milk teas. Always pushing innovation to redefine the drinking experience for its customers, No.17 Tea crafts unique, unusual and often quirky flavour and texture combinations that’s also Instagram-worthy.

Apart from bubble tea, No.17 Tea also serves up tantalizing sweet and savoury confections such as cakes, waffles as well as ice-cream and is renowned for its limited, small batch seasonal bakes during festive seasons like Chinese New Year.

Founded in 2020 by Constance Tan, No.17 Tea’s business philosophy is to create welcoming experiences for families and friends to connect and foster memorable moments while enjoying quality bubble tea together – whether at its Woodleigh Mall flagship cafe, as a takeaway treat to be shared at home, or at special events.

Available at take away kiosks at Shell and Caltex stations across Singapore, No.17 Tea has over time developed a stylish and trendy reputation for creating one-of-a-kind pop-ups and collabs hosted by leading brands while also becoming a popular food and beverage option for community and corporate events.

Challenges

Business admin competes with growth ambitions

In a highly competitive market, founder Constance Tan is constantly looking for new ways to grow the brand, whether through product innovation, collaborations or new business opportunities.

However, as a founder managing multiple aspects of the business, administrative tasks often compete for time that could otherwise be spent on business development and growth initiatives. As No.17 Tea expanded its presence across Singapore, Constance sought a banking partner that could simplify processes while supporting the company’s future ambitions.

Solution & Results

Smoother set-up, stronger partnership

To support No.17 Tea's banking needs, OCBC's relationship manager visited the flagship store and provided personalised assistance with the account opening process. Through OCBC's instant business account opening, an account number was issued immediately, helping Constance save valuable time and get back to running the business.

The efficient onboarding experience gave No.17 Tea a smoother start to its banking relationship with OCBC and allowed the business to focus on day-to-day operations and growth opportunities rather than administrative processes.

Beyond transactional banking, the relationship evolved into a trusted partnership. Through regular conversations and a deeper understanding of No.17 Tea's business goals, OCBC was able to discuss tailored financing solutions, including business loan facilities that could support the company's future expansion plans.