Excel for Sustainable Growth

With a broad geographical footprint in North and Southeast Asia and a diversified business, OCBC is well-positioned as a leading financial services partner for a sustainable Asia. With our refreshed three-year strategy, we aim to excel for sustainable growth so as to continue creating long-term value for our stakeholders.

Our Purpose

We help individuals and businesses across communities achieve their aspirations by providing innovative financial services that meet their needs.

Our Values

  • Lasting Value
  • Integrity
  • Forward-looking
  • Respect
  • Responsibility

How We Create Sustainable Value

3-year strategy refresh to drive growth and reinforce core strengths

Banking on four growth priorities to capture regional trade, investment and wealth flows

2022 Key Achievements

Drive Growth

Capture rising Asian wealth with our Singapore - Hong Kong hubs and digital propositions
  • $25 billion net new money inflows across Bank of Singapore and OCBC wealth management franchise
  • More than 60% increase in the number of client advisors to serve offshore clients with investable assets of at least $1 million
Support increasing ASEAN-Greater China trade and investment flows
  • Expanded Greater China Business Office coverage beyond Singapore, Malaysia, and Thailand to include Indonesia to better support Greater China corporates investing in ASEAN
  • Uplifted Hong Kong hub capability to support ASEAN-Greater China trade and investment flows
Unlock value from New Economy and high-growth industries
  • Launched embedded finance proposition through six ecosystem partnerships, enabling SMEs in Singapore, Malaysia and Indonesia to access their financing needs more efficiently
  • Launched the global OCBC Sustainability Innovation Challenge with Asia’s leading provider of food solutions and gateway services, SATS, to pilot waste management and reduction solutions
Drive transition to a sustainable low-carbon world
  • Joined the Net-Zero Banking Alliance and achieved carbon neutrality for OCBC’s banking operational emissions
  • $44 billion in sustainable financing committed by December 2022, on track to achieve target of $50 billion by 2025

Accelerating investments in transformation, digitalisation and people assets

2022 Key Achievements

Reinforce Strengths

Forge a “One Group” integrated customer experience approach
  • Increased collaboration across the Group, with 29% rise in cross-border income
  • Established Global Wholesale Banking Sustainability Office to accelerate Group-wide decarbonisation efforts for businesses
Invest in accelerating Transformation and Digitalisation
  • Achieved over 500,000 hours of productivity improvement through the streamlining of close to 150 processes across the Group
  • Completed Phase One of a seven-year digital core roadmap supported by a $250 million investment to accelerate digital transformation
Strengthen our people assets and culture
  • Partnered eight reputable Institutes of Higher Learning to roll out 14 new sustainability certification programmes
  • Continued to support the reskilling and transformation needs of our people via OCBC Future Smart Programme. A total of 221 programmes were conducted in 2022, of which 66 were newly curated
Build on our capital and risk management strengths
  • Achieved strong investment-grade credit ratings of Aa1 by Moody’s and AA- by both Fitch and S&P
  • Augmented the bank’s climate scenario analysis methodology to better understand the risks and opportunities associated with climate change

Who We Create Value For