Charting the course
Mr Lim Khiang Tong
Group Chief Operating Officer
Mr Lim Khiang Tong was appointed Group Chief Operating Officer (GCOO) in June 2021. As GCOO, he drives transformation efforts and alignment of operational capabilities as well as data and design competencies across the Group. He has oversight over operations and technology, operational excellence, customer experience, data and analytics and property management functions.
Mr Lim joined the Bank’s IT Management team in 2000. He was appointed Head of IT management in January 2002. He was promoted to Executive Vice President and Head of Group Information Technology in December 2007. In May 2010, he assumed the role of Head of Group Operations and Technology. Mr Lim has over 30 years of management experience in strategic technology development, information technology, process-reengineering, project management and banking operations. In 2020, Mr Lim was also named Digital Transformation Leader in Singapore by the International Data Corporation, a global market intelligence firm in information technology, in recognition of his role in accelerating the Bank’s digital transformation efforts. He holds a Bachelor of Science in Computer Science and Economics from the National University of Singapore and is a IBF Distinguished Fellow (Technology).