Upholding the values that we live by
We help individuals and businesses across communities achieve their aspirations by providing innovative financial services that meet their needs.
Lasting value
We are committed to long-term value creation, by balancing prudent risk-taking with bold actions.
We build lasting relationships and deliver enduring outcomes.
By doing so, we can achieve sustainable growth as One Group.
Integrity
We hold ourselves to the highest ethical standards and always do the right things, even when no one is watching.
We always act with integrity and honesty, in line with the spirit and letter of our code of conduct.
By upholding integrity, we honour the trust of all our stakeholders, ensuring fair and transparent outcomes.
Forward-looking
We stay curious, keeping ahead of shifting needs and emerging trends.
We embrace change and take proactive actions with agility.
By doing so, we anticipate and meet the evolving needs of all our stakeholders.
Respect
We treat all our stakeholders with empathy and humility regardless of differences.
We respect views and recognise contributions.
With mutual respect, we build trust for stronger relationships and effective collaboration.
Responsibility
We take ownership of our decisions and actions, and accountability for the outcomes.
We take responsibility individually and as a team, and always act reliably and proactively.
Our strong sense of shared responsibility ensures that we deliver our promises to all our stakeholders.
