Reimagining retail to cash in on opportunities

NAVIGATING A NEW ERA OF RETAIL

Details matter in retail. From brick-and-mortar stores and online retailers to consumer and maintenance services, this fast-changing industry spans many types of businesses and demands speed and adaptability. By standing still, you lose ground to aggressive competitors, who may have adapted to changes in consumer demands.

New technology, evolving consumer preferences and worldwide competition from e-commerce and omnichannel retailers are shaking up the industry. Despite these challenges, they also create significant opportunities for savvy retailers to adopt fresh experiential concepts and transform their core retail and digital capabilities. To help businesses navigate and thrive in the omnichannel space, we offer solutions specific to your retail expertise and needs, such as easy-to-use e-commerce platforms and marketing tools.

At the same time, we understand the challenges you face from the ground up — be it rising rental costs, staffing challenges or competitive online marketing spaces. Leveraging our deep industry insights, we can help retailers like you transform retail concepts and embrace the latest technology to get ahead of the competition.

Manage your cash flow more efficiently by automating the process and making it easy to track. Conduct business transactions with your suppliers and customers across borders and make overseas transfers in foreign currencies.

Optimise cash flow with these solutions

24/7 access to finance management tools

Get an all-in-one business account

Manage your business finances with the OCBC Business Account. From getting an up-to-date picture of your cash flow to reconciling payments and collections, you can access your account 24/7 on desktop and mobile with OCBC Velocity and the OCBC Business app.

Manage your business finances with the OCBC Business Account. From getting an up-to-date picture of your cash flow to reconciling payments and collections, you can access your account 24/7 on desktop and mobile with OCBC Velocity and the OCBC Business app.

Fuss-free collection of cashless payments

Collect cashless payments with ease

Collect payments digitally across multiple stores through credit cards, OneCollect and PayNow Corporate. If getting real-time notifications is a priority, OCBC OneCollect does just that and ensures that you receive payments in your business account almost instantly.

Collect payments digitally across multiple stores through credit cards, OneCollect and PayNow Corporate. If getting real-time notifications is a priority, OCBC OneCollect does just that and ensures that you receive payments in your business account almost instantly.

Greater convenience on cross-border transactions

Save more on cross-border payments

Adopt a secure and easy way to pay your suppliers on time. Plus, send international payments at a preferential foreign exchange rate with FX Online. Based on our data, 1 in 5 retail firms either sent or received overseas Telegraphic Transfers in 2022.

Adopt a secure and easy way to pay your suppliers on time. Plus, send international payments at a preferential foreign exchange rate with FX Online. Based on our data, 1 in 5 retail firms either sent or received overseas Telegraphic Transfers in 2022.

Deliver a seamless customer experience – in-store and online. Be ready to accept on-the-go payments across multiple platforms. Build your online presence and connect with customers across channels.

Help your business go digital with these solutions

Leverage on digital business solutions
Leverage on digital business solutions

Digitalise your business operations

Need to give your online sales an advertising boost? Think you are spending too much time on payroll and onboarding?

Our Start Digital pack lets you explore various marketing, e-commerce, accounting and HR tools to save time and boost productivity.

It includes Shopify, a fully customisable e-commerce platform that helps you build an online store — similar to Facebook, Instagram and YouTube shops. Or boost your sales using SKALE, a marketing tool that enables you to engage existing customers and reach new ones through digital vouchers, ads and more.

Faced with substantial upfront operating costs to pay rent and suppliers? Need to manage seasonal cost spikes during festive periods? Your business can benefit from our finance solutions to help it thrive, regardless of the challenge or opportunity.

Expand your business with these solutions

Seizing retail opportunities to grow your business
Seizing retail opportunities to grow your business

Help your retail concept take off

Get access to working capital and seize the right opportunities at the right time. Manage your cash flow quickly and effectively so you can support rapid business growth, navigate cash shortfalls, and prepare your business for the unexpected.

Save on security deposit costs for rental
Save on security deposit costs for rental

Secure your retail space with rental bonds

Free up cash flow by taking up a rental bond and save on hefty security deposits for landlords.

Underwritten by Great Eastern General Insurance Limited (subsidiary of OCBC Group).

Dealing with challenges in managing risks and storing your inventory safely? Get peace of mind knowing that your premises, equipment and inventory are protected against damage or breakdowns.

Protect your business with these solutions

Protect your business from potential monetary loss
Protect your business from potential monetary loss

No interruptions, no worries

Minimise damages or losses caused by unforeseen circumstances with our General Commercial Insurance. This insurance covers fire damages, public liability, burglary, loss of money and work injury compensation for your employees.

Mitigate financial risks arising from the loss of a key talent
Mitigate financial risks arising from the loss of a key talent

Protect against keyman risk

Losing key person(s) can severely disrupt operations and impact your bottom line. Our Corporate Life Insurance will insure against losing your core talent by providing a lump sum payout with adequate liquidity to keep your business running smoothly.

Access our dedicated specialist team

We work closely with retail businesses at every stage

With our expertise in working with a broad spectrum of retailers, we can help your business thrive in this dynamic and competitive space.

We offer customised advisory services for mergers and acquisitions, as well as regional expansion in a post-pandemic world.

Take advantage of our network to get the right financing and advice to grow your business – today, tomorrow and beyond.

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Unlock sustainable retail

Go green without going lean

Beyond helping the environment, adopting green practices can help your retail business be more efficient and transparent, and gain credibility from customers and investors.

Consider investing in green solutions such as energy-efficient store lighting or environmentally-friendly packaging.

Regardless of your business' retail sector, our innovative sustainable business solutions can offer a competitive edge.

Contact us 

Merchandising YOUR SUCCESS

We support retail businesses like yours at every step of the way. Watch how they start and grow their businesses and get recognised though our Emerging Enterprise Award.

Crown Coffee Pte Ltd

Crown Coffee is a contactless dining concept which allows customers to order coffee through an app and collect them through pigeonholes.

Dreamcore Private Limited

Dreamcore aims to revolutionise the custom PC market by providing good quality products and guiding customers through the purchase process.

Mr Popiah Pte Ltd

Mr Popiah is run by a second-generation business owner who aims to bring local snacks to the global stage.

OUR ROLE IN YOUR JOURNEY
GET THE DETAIL ON RETAIL

The OCBC SME Index* is a high-frequency index measuring the business health and performance of SMEs across industry value chains, including retail.

Retail

Similar to the previous quarter, the Retail sector contracted slightly at 49.7 with a 7.2% on-year decline in collections.

*OCBC SME Index is centred on a score of 50, which represents zero change in the inputs from a year ago. A reading above 50 indicates improved activity, while a reading below 50 indicates a deterioration relative to the same period a year ago.

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