Get the support you need in the way you prefer

Use ocbc chatbot

Get 24/7 assistance with OCBC Business Banking Chatbot

To start, click on the “Need help?” button.

Please do not key in confidential information like your account or personal details, unless otherwise prompted. Your use of the service is subject to the terms and conditions.

Email us
Secured Email

Secured Email

Submit your form via secured email on OCBC Velocity

View our step-by-step guide on how to submit forms via OCBC Velocity.

Enquiry Form

Enquiry Form

Submit an online form for us to contact you

New web voice call feature

Connect with us seamlessly through web voice calls

Need service or support in real time? You can now communicate directly with our service managers using just an internet connection! Simply initiate a web voice call via your OCBC Business app in just 3 steps:

1

Log in to the OCBC Business app

2

Tap on “More” and select “Contact us”

3

Choose “Connect via web voice call”

Call us

Business Banking

Web voice call New
Monday to Friday
Excluding public holidays
8am - 8pm

+65 6538 1111
Monday to Friday
Excluding public holidays
8am - 8pm

Trade Enquiries

+65 6318 7777
Monday to Friday
Excluding public holidays
9am - 6pm

Collections hotline

+65 6319 9756 (Commercial Property Loan)
+65 6319 9753 (Other Business Loans)
Monday to Thursday 9am to 5.30pm
Friday 9am to 4.30pm
Excluding public holidays

Card Fraud

Call 6535 7677 or +65 6535 7677 from overseas

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