Growing a sustainable business
We aspire to create a positive social, environmental and economic impact for our stakeholders by embedding responsible and sustainable business practices in everything we do. We focus on the five core pillars of strategy execution to meet the needs and aspirations of different stakeholder groups.
Our 15 material ESG factors guide us as material strategy drivers significant in the Bank’s business operations to support the five core pillars. We will continue to implement core initiatives and priorities aligned to the 15 material ESG factors to achieve the Group’s goals. The strategy also aligns our approach with the global sustainable development agenda.
Putting customers first
Putting innovative financial services and a seamless banking experience for our customers first. This is at the heart of our brand promise - Simply Spot On.
Material ESG Factors:
Putting innovative financial services and a seamless banking experience for our customers first. This is at the heart of our brand promise - Simply Spot On.
Material ESG Factors:
Building a sustainable future
Contributing to responsible economic growth and sustainable development through our financing solutions, as well as managing the environmental footprint of our own operations.
Material ESG Factors:
Contributing to responsible economic growth and sustainable development through our financing solutions, as well as managing the environmental footprint of our own operations.
Material ESG Factors:
Acting with integrity
Embedding responsible business practices to safeguard trust and protect value for our stakeholders over the long term.
Material ESG Factors:
Embedding responsible business practices to safeguard trust and protect value for our stakeholders over the long term.
Material ESG Factors:
Valuing our people
Creating a nurturing and engaging work environment that welcomes diversity and enables our people to realise their full potential.
Material ESG Factors:
Creating a nurturing and engaging work environment that welcomes diversity and enables our people to realise their full potential.
Material ESG Factors:
Engaging communities
Contributing to healthy, thriving and inclusive communities through our core business, corporate giving, employee volunteering and partnerships.
Material ESG Factors:
Contributing to healthy, thriving and inclusive communities through our core business, corporate giving, employee volunteering and partnerships.
Material ESG Factors:
We aim to demonstrate transparency and accountability to our stakeholders with our annual sustainability report.
Through our report, we hope to be responsive to stakeholders’ interests and concerns, in order to build mutual understanding, trust and respect. For more information on our sustainability efforts and performance relating to each of our material ESG factors:
View all our sustainability reports