Bringing impact to communities

Why this is Material to Us
Success at OCBC is powered by the dedication of our employees, who are instrumental in our ability to deliver strong business performance and meet the demands of a fast-changing financial landscape. To ensure our workforce remains capable and resilient, we invest in learning and development programmes that enable employees to adapt, grow and take ownership of their careers. At the same time, we prioritise employees’ health, safety and wellbeing, recognising by offering holistic support across our employees’ physical, mental and workplace health. By doing so, we build the foundations for a resilient organisation, where employees can realise their aspirations.

Our Management Approach
At OCBC, we nurture a culture where employees are empowered to take ownership of their growth and careers. Our approach is anchored by leadership, driven by purpose, and guided by the OCBC Learning Philosophy, which shapes how we design learning experiences and create opportunities for development across the Group. These principles underpin our learning design and programme delivery, ensuring that development is accessible, structured and curated.

In 2025, we enhanced accessibility and broadened participation across offices, ensuring that development opportunities are inclusive and meaningful. This reflects our Employee Value Proposition: “Let’s build the bank we need for the future we want.” By embedding this philosophy into our talent management framework, we advance OCBC’s expertise while fostering a culture of respect, personal growth, and collective success.

Find out more about:
Cultivating a thriving talent ecosystem

Why this is Material to Us
At OCBC, we believe diversity and inclusion are integral to building a workplace where our employees feel respected, valued for their perspectives and empowered to contribute effectively. By appreciating diverse experiences and encouraging open dialogue, we strengthen our capacity to innovate and make better decisions for our customers and communities. We also recognise the importance of addressing unconscious bias to reduce the risk of discriminatory or exclusionary outcomes, and to ensure that our people practices remain fair, consistent and aligned with our values.

Through inclusive practices and progressive policies, we are committed to ensuring that every employee has equal access to opportunities and a supportive environment to grow and succeed.

Our Management Approach
We embed inclusion into our culture through workplace policies and initiatives that support employees across different backgrounds and circumstances. These policies are operationalised through targeted interventions that respond to employees’ evolving needs across life stages, abilities and personal circumstances, enabling equitable access to workplace support and opportunities. Family‑friendly employment policies support employees with caregiving responsibilities, whilst workplace wellness programmes address physical and mental wellbeing. Personalised support is provided through case‑specific workplace adjustments, including flexible work arrangements, phased return‑to‑work plans following extended medical leave, and reasonable accommodations for employees with disabilities or health conditions.

Implemented in partnership with employees, people managers and Human Resources, these measures are reviewed regularly to ensure they remain aligned with individual and role requirements. Our approach is aligned with the Ten Principles of the United Nations Global Compact (UNGC).

Find out more about:
Diversity in our workplace

Why this is Material to Us
At OCBC, we recognise that our business growth is fundamentally tied to the wellbeing of the communities in which we operate. With an extensive presence across Asia as a regional financial services provider, we are keenly aware of the lasting impact that our operations have on both the environment and the communities we serve. We are committed to meaningfully contributing to societal development and providing our employees with opportunities to give back.

Our Management Approach
OCBC is committed to financial inclusion as well as to building strong community relationships to foster trust and drive sustainable progress for all. Our key approaches include encouraging employee volunteerism, empowering individuals and businesses through financial resilience, and maintaining transparency in economic contributions alongside responsible tax practices.

We also place a strong emphasis on supporting underprivileged communities in strategic areas across our core markets. Through customised programmes and activities led by our employee volunteers, we address challenges and respond to the specific needs of these communities. Our community engagement efforts, delivered through the #OCBCCares Programme, are centred on key thematic areas aligned with the Group’s Sustainability Framework:

• Families: Supporting cohesive and healthy family units.
• The Elderly: Meeting the health and social interaction needs of the ageing population.
• Persons with Disabilities: Encouraging social inclusion and acceptance.
• Children and Youths: Providing guidance and support for children and youths from lower-resourced backgrounds.

We demonstrate our commitment to financial inclusion through a holistic approach that addresses the evolving commercial and retail needs of our customers at various stages of their journey. For businesses, we provide customised and innovative solutions specifically created to meet the changing and dynamic needs of SMEs, including those led by women. For retail customers, our offerings include Child Development Accounts (CDAs) for newborns, OCBC MyOwn Accounts for older children and teenagers aged seven to 15 years old, FRANK Student Loans tailored for students, OCBC Life Goals designed for working adults and OCBC Digital Silvers Programme aimed at seniors.

In addition, we have not identified any significant actual or potential negative impacts arising from our community development initiatives, and we continue to monitor our activities and relationships to ensure this remains the case.

Find out more about:
Our #OCBCCares Programme