OCBC bank launches one-stop travel site and travel credit card as Singapore re-opens tourism
With Singapore announcing the opening up of air travel over the weekend, OCBC Bank will launch two new travel-themed propositions for customers who have been looking out for tourism opportunities since the Covid-19 outbreak.
The Bank will launch a new one-stop travel site, Travel with OCBC, which will be rolled out by November. Customers can book airline tickets, hotels and car rentals on this new portal and they can do so using their OCBC reward points and OCBC Bank’s credit or debit cards.
This Friday (15 October 2021), the Bank will also launch a new travel-themed credit card, the OCBC 90°N VISA Credit Card, which is the first such card launched in Singapore since 2019 and will offer one of the highest air miles earn rate in popular daily spending categories such as groceries, food delivery and online streaming services among credit cards locally.
Bringing all the best travel deals within one portal
The tourism sector is set for a major boost with Singapore Prime Minister Lee Hsien Loong announcing on 9 October that more quarantine-free travel destinations would be allowed over the next few weeks. Earlier this month, the International Air Transport Association (IATA) forecasts a recovery for the global aviation industry, with a projected doubling in demand in 2022 compared to this year. This would mean the industry potentially recovering to about 44 per cent of pre-pandemic times.
This initiative to go into the online travel booking industry is part of its plan to build a larger eco-system around digital products that go beyond the conventional offerings of a banking system that the public is familiar with.
Travel with OCBC will list an extensive selection of products across more than 550,000 hotels and resorts, 800 airlines, as well as 200 car rental locations. Unlike other online travel portals, Travel with OCBC will list hotel prices, without marking up the prices for commission.
Covid-19 related travel insurance, as well as booking of pre-travel Covid-19 tests, will soon be made available with the travel portal as well.
Aside from the usual bookings, Travel with OCBC will be leveraging Big Data to rethink customers’ traveling experiences. For instance, the portal will analyse booking patterns to match customers to the best hotels and flights.
To smoothen the customer journey, Travel with OCBC will be integrated into the OCBC Digital, and accessible from OCBC Pay AnyoneTM and OCBC Digital mobile banking apps, as well as on web with customers’ existing OCBC Digital Banking credentials, so there’s no need to go through the hassle of creating another account on the portal.
Customers can utilise their OCBC reward points and miles (OCBC$, Travel$ and Voyage Miles) accumulated from their various OCBC credit cards to redeem for purchases on the portal. This will help customers circumvent the typical ‘black-out periods’ – peak tourism seasons where airlines and hotels typically do not allow for point redemptions. Furthermore, customers can also use their OCBC credit and debit cards on the portal, or via OCBC Pay AnyoneTM app where their cards are automatically provisioned for use. This allows customers to charge their OCBC cards via the app securely and conveniently, without the need to remember their card details.
Customers can also increase their credit card spending limit, authorise overseas usage, monitor credit cards for any suspicious activities and even suspend or cancel your cards – all within the same ecosystem.
Mr Sunny Quek, Global head of Consumer Financial Services, OCBC Bank, says, “OCBC has long been championing innovation and that mentality also applies to value-added services that extends beyond the traditional banking products. The opportunity to seamlessly integrate an online travel portal to our internet and mobile banking capabilities was an amazing one for us to bring an even higher level of convenience to our customers.
International travel declined by almost 75 per cent and deeply affected digital travel sales, but we are confident that we will be able to leverage and ride the wave as a result of Vaccinated Travel Lanes and gradual easing of restrictions. We understand the excitement and the buzz behind the recent announcement of more Vaccinated Travel Lanes and we are glad to be able to play a part in helping our customers satisfy their desire to travel out of Singapore.”
New travel-themed credit card with an emphasis on daily spending
Together with the travel portal, a new travel credit card will also be launched. The VISA version of the OCBC 90°N Credit Card will complement the MasterCard version of the same card which was launched in 2019.
The new card will boast of high earn rates in spend categories which have peaked in recent times, so that customers can accumulate more miles with their daily spending to help sate their wanderlust.
With every dollar spent using the OCBC 90°N VISA Credit Card, customers will earn reward points called Travel$, which can be converted to one air mile. During the launch promotional period (15 October 2021 to 15 January 2022), customers can earn four times reward points for their subscription to online streaming services, food delivery, online retail stores, grocery shopping and all other transactions in foreign currencies. On the travel front, customers can earn six times reward points for all bookings via other selected travel partners.
The new OCBC 90°N VISA Credit Card allows users to redeem their miles at a smaller block of just 1,000 miles, instead of the industry norm of 10,000 miles. On top of that, customers will not need to pay the usual conversion fee of S$25 to redeem their miles. All miles earned using the credit card will have no expiry date – a key feature that will give cardmembers more flexibility in planning mile redemption without rushing to meet the expiry date.
A unique feature of the OCBC 90°N credit card is that it allows customers flexibility to choose different credit card reward types, unlike other credit cards where customers are tied to one type. Travel$ earned can be converted into:
The OCBC 90°N VISA Credit Card also has a built-in led indicator that lights up when you use it for contactless payments.
Non-OCBC Bank customers will be able to access Travel with OCBC online portal once they sign up for any OCBC Bank credit or debit card and new customers (who did not own an OCBC credit card previously) using OCBC 90°N VISA Credit Card will be given a welcome voucher of $100 which they will be able to utilise immediately when they make any bookings on the portal. Existing OCBC Bank customers will be given a welcome voucher of $60.
Reward points earned per dollar spent:
Promotional launch period(15 Oct 2021 – 15 Jan 2022)
Travel partners(Agoda, Expedia, KKday)
Online streaming/entertainment(Netflix, Disney+, Spotify, Prime, Viu, Audible)
Online retail stores(Lazada, Shopee, Taobao, Amazon, Qoo10)
Food delivery(GrabFood, Foodpanda, Deliveroo, Oddle)
Groceries(NTUC FairPrice, Sheng Siong, Cold Storage, Giant, Redmart)
|Spend in foreign currency||4|