OCBC Securities to temporarily close Investors Hub
Singapore, 17 April 2020 – OCBC Bank today announced that its wholly-owned brokerage subsidiary, OCBC Securities, will close its Investors Hub at OCBC Centre South from 20 April to 4 May 2020, in support of the stricter social distancing measures implemented to encourage more people to stay home and in order to contain the spread of COVID-19.
The brokerage continues to be operational and customers can continue to trade or make transactions through their trading representatives or on OCBC Securities’ digital platform, iOCBC.
Customers requiring assistance such as to reactivate their accounts or to get a new user ID or password can call 1800 338 8688 (Mondays to Fridays, excluding public holidays from 8.30am–6pm) or email email@example.com.
OCBC Securities will be channelling resources to handle an anticipated higher volume of customer calls and emails, so as to ensure that our customers continue to be supported and served well. We apologise for any inconvenience caused and seek our customers’ understanding for any delay in service.