Conditions of Access

Please take a moment to read these terms and conditions carefully.

Access to this website or any page of the same (the “Website”) is granted by Oversea-Chinese Banking Corporation Limited (hereinafter known as "OCBC Bank") and its subsidiaries (including Singapore Island Bank Limited (hereinafter known as “BIS”)) (hereinafter individually & collectively with OCBC Bank and BOS known as the "OCBC Group") subject to the following conditions.

Scope of products and services
No offer or solicitation
Materials for general circulation only
Transmission of your content
No illegal or harmful uses
Disclaimers and exclusions
Third party services
No waiver
Intellectual property rights
Applicable law and jurisdiction
Third party rights
  • General

    By accessing the Website and continuing to do the same, you agree to be unconditionally bound by these conditions of access below (“Conditions”) which may be updated by us in our sole discretion from time to time without notice to you. If you do not agree to any of the Conditions, please discontinue your access immediately. You agree that your continued access of the Website after such update will constitute your acceptance of and agreement to be bound by the updated Conditions.

    Use of the products or services described at the Website or the distribution of the Website's materials may be restricted or prohibited by law in certain jurisdictions. It is your responsibility to find out what those restrictions or prohibitions are and observe them. If in doubt, you should check with your local regulator or authority before requesting further information. The Website does not constitute an offer on our part to provide products or services described therein to persons or entities resident in countries where local law or regulation does not permit their use.

  • Definitions
    "we', "us", "our" and "ours" means OCBC Bank, BOS and/or OCBC Group (as the case may be); and "you" means the user(s) of the Website. 
  • Scope of products and services

    The information and materials contained in the Website, including any services, products, information, data, text, graphics, audio, video, links or other items - are provided "as is", and "as available". We do not warrant the accuracy, adequacy or completeness of such information and materials and expressly disclaims liability for errors or omissions in such information and materials.

    Products and services (including those of any third party providers) are available only at our discretion and/or the discretion of the relevant OCBC Group entity and/or third party provider (as the case may be), subject to the products and services individual terms and conditions and any relevant disclaimers on which they are offered and such products and services may be withdrawn or amended at any time without notice. The full range of products or services may not be available in all locations in which the OCBC Group has a place of business. Fees, commissions or other charges may apply to certain products and services. Please contact the entity, office or branch providing the products and services for details.

  • No offer or solicitation

    Nothing in the Website shall be considered or construed as an offer, invitation or solicitation to sell, buy, give, take, issue, allot or transfer, or as the giving of any advice or recommendation in respect of, shares, stocks, bonds, notes, interests, collective investment schemes, or other securities, investments, loans, advances, credits, deposits or any other instrument or banking product whether of any entity of the OCBC Group or any other issuer in any jurisdiction.



  • Materials for general circulation only

    The information, opinions and statements contained in the materials on the Website are intended for general circulation only and should not be used as a basis for making any business or financial decisions. They do not take into account the specific investment objectives, financial situation or particular needs of any particular person who may be in receipt of the materials. The materials may cover a wide range of topics and are not intended to be a comprehensive study or to provide any recommendation or advice on personal investing or financial planning.

    Accordingly, they should not be relied on or treated as a substitute for specific advice concerning individual situations. Please seek advice from a financial adviser regarding the suitability of any investment product taking into account your specific investment objectives, financial situation or particular needs before you make a commitment to purchase the investment product. You are also recommended to obtain such other professional advice where appropriate.

    The materials speak as of their date and do not reflect any changes in law, events or practice since that date. We do not undertake an obligation to update the materials or to correct any inaccuracy that may become apparent at a later time. All information, opinions and statements expressed are subject to change without notice.

    The materials may be taken or compiled from sources that we believe to be reliable. While all reasonable care has been taken in preparing the materials, we do not represent or warrant that the materials are accurate, useful, adequate, timely or complete and they should not be relied upon as such. You should always consult primary or more accurate or more up-to-date sources of information.

    Some of the information in the materials may contain projections or other forward looking statements regarding future events or future financial performance of countries, assets, markets or companies. These statements are only predictions and actual events or results may differ materially. Similarly, any past performance figures are not necessarily indicative of future or likely performance.

    Any geographic, political, economic, statistical, financial and exchange rate data may in certain cases be presented in approximate or summary or simplified form and may change over time. Reliance has been placed by our editors on certain external statistical data which, though believed to be correct, may not in fact be accurate. Any reference to any specific company, financial product or asset class in whatever way is used for illustrative purposes only and does not constitute a recommendation on the same. While all reasonable care has been taken in preparing the materials, no warranty whatsoever is given and no responsibility or liability is accepted for any loss arising directly or indirectly in connection with or as a result of any person acting on any information, opinion or statement expressed in the materials contained on the Website. In particular, no warranty is given that economic reporting information material or data is accurate reliable or up to date.

  • Transmission of your content

    All information, data, text, messages or other materials ("Content") transmitted via the Website are your sole responsibility. You, and not us, are solely and entirely responsible for the form, content and accuracy of all Content that you upload, post, email or otherwise transmit (including by Short Message Service (SMS) text messages) (collectively, “transmit” and each act a “transmission”) via the Website. We do not assume the obligation to remove, validate, screen, verify or edit the Content.

    In relation to any Content which you transmit to us using the Website, you hereby grant to any member of the OCBC Group a worldwide royalty-free perpetual licence of the copyright and intellectual property rights in such Content for any purpose it deems necessary, desirable or expedient including, without limitation, the copying, transmission, distribution and publication thereof, unless restricted by applicable law.

    You agree that we shall not be under any obligation of confidentiality to you regarding any such Content transmitted to us using the Website unless agreed otherwise in a separate direct contract between you and us or required by law.

  • No illegal or harmful uses

    You may not use the Website or transmit, distribute, link, market, publish, display or sell any Content which are harmful in nature or in violation of any laws or regulations (foreign or domestic) or to commit, engage in, perpetuate or abet any breach of security, fraud, criminal act, offence.

    The kinds of illegal or harmful conduct which are prohibited include but are not limited to the following:

    1. impersonating or falsely stating or otherwise misrepresenting your affiliation with any person or entity;
    2. forging headers or otherwise manipulating any identifying information in order to disguise and/or with the effect of disguising the origin of any Content transmitted through the Website;
    3. transmitting Content that are unlawful, libellous, defamatory, indecent, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable;
    4. infringement of intellectual property rights or other proprietary rights including, but not limited to, material protected by copyright, trademark, patent, trade secret or other intellectual property right used without proper authorization;
    5. offering or disseminating fraudulent goods, services, schemes, or promotions;
    6. fraudulent submission or use of personal or financial information or engaging in any practice that constitutes an unfair or deceptive trade practice;
    7. transmitting any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;
    8. transmitting any Content that you do not have a right to transmit under any law or under any contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); or
    9. "stalking" or otherwise harassing another person; or
    10. transmitting Content with recommendations to buy or refrain from buying a particular security or which otherwise have the purpose of affecting the price or value of any security.

    We reserve the right to restrict or prohibit any and all activities, conduct or Content (or delete, move or edit the same) that we determine in our sole discretion may be harmful to our systems, network, reputation, good will, our other customers, or any third party.

  • Risks

    You acknowledge that your use of the Website may, at any time, be adversely affected by problems with your computer (or such other access or electronic device including but not limited to cellular telephones, smart phones and PDAs ), the internet and the cellular phone network, including, without limitation, interference to the network coverage, undeliverable messages or delay in transmission due to any reason such as excessive network traffic, service interruption or incorrect data transmission.

    We may contract with one or more third parties to provide, maintain and host the products or services on the Website. Therefore, any information you submit or any Content which you transmit may be placed and stored on a computer server maintained by a third party. You acknowledge that such information or content could pass through and may be stored in servers outside our control. You agree that we have no liability or responsibility for any such pass through or storage of the same.

    You consent to the collection, storage, communication and processing of any of your information by any means necessary for us to maintain appropriate transaction and account records and to the release and transmission to and the retention by the relevant third party service providers and hosts of your information to enable your use of the Website.

    You acknowledge that all transmissions (whether by email or otherwise) to and from this Website cannot be guaranteed to be completely secure or error-free and the same could arrive late, be intercepted, corrupted, lost, destroyed, or incomplete, or contain viruses and may not be received by the intended recipient. Consequently, you understand that you should not post transmit any private or confidential Content (whether yours or the recipient’s) unless you want it to be available publicly. You are aware that the Content transmitted by you may be subsequently forwarded to a third party by the recipient. You further understand that as we cannot control or prevent the transmission of your private or confidential Content by a third party, we cannot be responsible or held liable for the same. Accordingly, we do not warrant the privacy and/or security of any transmissions (whether by email or otherwise) to and from the Website.

  • Disclaimers and exclusions

    We make no representation or warranty of any kind whether express, implied or statutory (including but not limited to any warranties of title, non-infringement of third party rights, merchantability, satisfactory quality, fitness for a particular purpose and freedom from viruses, worms, trojan horses, software bombs and malicious, destructive or corrupting codes, agents, programs or macros and spyware or similar items or processes) is given in conjunction with the Website, or any information and materials contained or referred to on each page associated with the Website. No warranty is given that access to the same on the Website, or the Website as a whole will be provided uninterrupted or free from errors or that any identified defect will be corrected.

    You understand and agree that your use of the Website is at your own risks and we shall not be responsible or liable to you for any expenses, losses, costs damages, liabilities or other consequences of whatsoever nature (collectively “Losses”) suffered or incurred directly or indirectly by you, including without limitation, any Losses suffered or incurred directly or indirectly by you arising from or in connection with or caused by:

    1. any maintenance, breakdown, fault or non-availability of any part of the Website or any inability to access or use any part of the same;
    2. any telecommunication problems, power supply problems, Internet or network related problems, problems with the services rendered by third party vendors or service providers;
    3. any system, server or connection failure, error, omission, interruption, delay in transmission, or viruses (including but not limited to any difficulties experienced by your internet service provider(s), network provider(s) or telecommunications provider(s) or operator(s));
    4. any access or use of any part of the Website, or reliance on the contents of the same;
    5. any defect, error, imperfection, fault, mistake or inaccuracy with the Website, its contents or associated services;
    6. problems caused by any remedial or preventative measure which may be taken by us in the event of any occurrence of the foregoing;
    7. any use of or access to any other website linked to the Website;
    8. any services, products, information, data, software or other material obtained from the Website or from any other website linked to the Website; or
    9. any software downloaded from the Website;

    even if we or our agents or employees are advised of the possibility of such Losses.

    We shall not be liable for any indirect, special, economic or consequential damage or loss under these Conditions, whether or not we have been informed of such possibilities. The exclusions herein shall take effect to the fullest extent permitted by law.

  • Third party services

    We cannot be responsible for any services through which you access the Website or for any loss you may suffer as a result of you using such a service. You must comply with all the terms and conditions of such a service and pay all the charges connected with it.

  • Indemnity

    You shall indemnify and hold harmless and keep us indemnified in full against all and any claims, actions, proceedings, loss, damage, costs (including legal costs on a full indemnity basis), expenses and liabilities of whatsoever nature and howsoever arising which may be brought against or suffered or incurred by us arising from or which is directly or indirectly related to:-

    1. your access to and/or use of the Website and/or any other person or entity's use of the Website where such person or entity was able to access and/or use the Website by using your user id and password (where applicable); or
    2. any breach or non-observance of any of these Conditions by you or by any other person or entity where such person or entity was able to access and/or use the Website by using your user id and password (where applicable).
  • No waiver

    No failure or delay by us in exercising or enforcing any right or option under these Conditions shall operate as a waiver thereof or limit, prejudice or impair our right to take any action or to exercise any right as against you or render us responsible for any loss or damage arising therefrom.

    If any one or more of the provisions in these Conditions are deemed invalid, unlawful or unenforceable in any respect under any applicable law, the validity, legality and enforceability of the remaining provisions hereof shall not in any way be affected or impaired.

  • Termination

    We may terminate this agreement governed by these Conditions, your access to the Website and use of any products or services described at the Website at any time, with or without cause or notice.

  • Modification

    We will from time to time determine or specify the scope and features of the products and services you may use on the Website, any information or materials contained on the Website and the terms and conditions under which the Website is used and are entitled to change, modify, expand, suspend, reduce, terminate or withdraw the same without prior warning or notice to you and without giving any reason thereof. We shall not be responsible or liable to you for any expense, loss, damage, liability or other consequence suffered by you or incurred by you in connection with any of the foregoing action.

  • Intellectual property rights

    The copyright in the contents of the Website (including, but not limited to the text, graphics, links and sounds) is owned by the OCBC Group and/or its professional advisors. No part or parts hereof may be reproduced, distributed, republished, displayed, broadcast, hyperlinked or transmitted in any manner or by any means or stored in an information retrieval system without the prior written permission of OCBC Bank. You also may not, without OCBC Bank's permission, insert a hyperlink to the Website on any other website or "mirror" any material contained on the Website on any other server.

    All trade marks and service marks displayed in the Website are the property of the respective members of the OCBC Group and where applicable, third party proprietors identified in the Website. No right or licence is given to any party accessing the Website to download, reproduce or use any of such trade marks or services marks. No such trade mark or service mark may be used as a link to any OCBC Group member's site or any other site unless establishment of such a link and use of such trade mark or service mark is approved in advance by the applicable OCBC Group member in writing.

    You acknowledge that the contents of the foregoing provisions shall not limit any specific provisions set out in the individual terms and conditions of particular products and services offered on or through the Website.

  • Applicable law and jurisdiction

    We make no representation that the products, services, materials and information contained herein are appropriate or available for use in other locations/jurisdictions other than Singapore. Unless specified otherwise, any such products, services, materials and information are strictly for our customers' access and/or use in Singapore and shall not be construed as the provision of banking services and facilities outside of Singapore. In the event that the laws of the jurisdiction you are in do not permit or impose restrictions on the access to the contents of the Website, you shall forthwith discontinue access or comply with such restrictions (as the case may be).

    These Conditions shall be governed and construed in all respects in accordance with the laws of the Singapore but in enforcing these Conditions we are at liberty to initiate and take actions or proceedings or otherwise against you in Singapore or elsewhere as we may deem fit, and you hereby agree that where any actions or proceedings are initiated and taken in Singapore, you shall submit to the jurisdiction of the courts of Singapore in all matters connected with your obligations and liabilities under or arising out of these Conditions.

  • Third party rights

    A person who is not a party to any agreement governed by these Conditions has no right under the Contracts (Rights of Third Parties) Act (53B) to enforce any terms herein.