Via online / mobile banking
Via OCBC ATM
Collect and complete an online banking application form from any of our branches.
Mail it to:
Oversea-Chinese Banking Corporation Ltd
Bras Basah Post Office
Locked Bag Service No. 8
At any of our branches
1. Visit any of our branches
2. Select your Internet Banking PIN on the spot
3. Start accessing Online Banking immediately
When I login to OCBC Online Banking previously, I will receive a one-time-password (OTP) after I keyed in my Access Code and PIN. However, I tried to login now and OTP was not prompted any more. What was the reason?
From 17 February 2017, there will be a system enhancement on our Online Banking to improve your banking experience. Now you can login with your Access Code and PIN only, known as QuickView, to view your bank account balances and transactions. Find out more
Logging into Online Banking without OTP is not secure. I still prefer to login to my Online Banking with One-Time-Password (OTP). How do I change my login preference?
We have taken security measures to ensure that your account is protected. Sensitive personal information such as bank account name, account number, and transaction details will be partially masked.
You are still required to enter an OTP when you wish to perform transactions or view full details of your bank accounts and transactions.
For more information on 2FA security, you may visit https://www.ocbc.com/personal-banking/security/token.html
If you still want to change your OTP login preference, please follow steps below: Login to Online Banking (desktop).
Figure 1a – Change your access preference
Simply click on the link “See More” or hyperlink of your bank account or credit card number. You will be prompted to enter an OTP as additional 2FA authentication.
Can I perform other banking activities or financial transactions such as Funds Transfer, Bill Payment using 1FA login?
Yes you can. You can select the service(s) that you want to perform and you will be prompted to enter an OTP as a 2FA authentication.
Online / mobile banking is free of charge. However standard transactional fees for some banking services may apply.
You can change the mailing address of the following accounts that are tagged to your Online Banking access code.
For current and savings accounts and OCBC credit cards, we will change the address immediately. The following accounts and products will take 7 business days for changes to take effect:
To apply for online banking, you should be an existing principal card holder of an OCBC credit card, or have at least one of the following OCBC accounts:
For more information about the functions available on OCBC Mobile Banking apps, please click here.