Help & Support



Trade Service

  • What are the Trade services cut-off times?
    • Refer to table below for the list of submission cut-off times for trade services:
    • Products Cut-off times
      Import letter of credit 6pm
      Import documentary collection 5pm
      Export documentary collection 5pm
      Export letter of credit documents processing 5pm
      Bankers Guarantee (standard format) 5pm
      Shipping / AirWay Bill Guarantee ½ hour turnaround
  • Where are our Trade service centres located?
    • Check for our list of trade services centres here