This feature is part of an enhancement to the wealth experience for OCBC Premier Banking and OCBC Premier Private Client customers. As such, it will be availed to you through your Wealth Portfolio if you are:

1. At least 21 years old; and
2. An OCBC Premier Banking or OCBC Premier Private Client customer.

To start trading, please use the OCBC app (Log in > More > Investments > Equities > Orders) or Internet Banking (Log in > Investments & Insurance > Equities).

If it is your first time logging in to these platforms, you may be asked to acknowledge the following:

1. A Customer Account Review (CAR); and
2. A Risk Warning Statement acknowledgement.

Thereafter, you will be able to access our online trading feature immediately.
For more details, please contact your Relationship Manager or Client Advisor.

The requirements for OCBC Premier Banking customers can be found here, while those for OCBC Premier Private Client customers can be found here.

The Wealth Portfolio’s new trading capability is an enhancement for OCBC Premier Banking and OCBC Premier Private Client customers.

Any new Equities you trade will be consolidated with the existing holdings in your Wealth Portfolio. This means that you will be able to take fuller advantage of the advanced portfolio analytics and investment tools we will roll out in the future. If you have a Wealth Financing 2 OCBC Bank 65 Chulia Street OCBC Centre Singapore 049513 Oversea-Chinese Banking Corporation Limited Co.Reg.No.: 193200032W facility, any marginable Equities you purchase through your enhanced Wealth Portfolio will increase your portfolio’s borrowing power, up to the limit of your facility.

Another way to trade is through a trading account. A trading account is managed by a securities (stock broking) house like OCBC Securities Private Limited (OSPL).

You can link your trading account to a securities account like the Central Depository Private Limited (CDP) Securities Account. In this arrangement, any Singapore trades you execute will be reflected in your CDP Securities Account. CDP also acts as the custodian of your Singapore shares.

For those seeking a more unified experience, the OCBC Wealth Account (which holds your Wealth Portfolio and holdings) allows you trade, monitor your holdings and even bank using a single account.

Please complete the CDP Form 4.2 and submit it to us via your Relationship Manager or Client Advisor. Do note that transfers from CDP to OCBC will take up to 10 working days.

As our trading service is based on your Wealth Account (and by extension the Wealth Portfolio within it) set-up with OCBC Premier Banking or OCBC Premier Private Client. Account holders of a Single and Joint (OR) account can trade online with the Wealth Portfolio; however Joint (And) will not be able to do so.

No, we are unable to support online trades by mandatees on behalf of the account holder(s).

This feature will be incorporated into our standard Wealth Portfolio offering from 28 April 2025. Hence, we regret that it cannot be disabled. 

You can trade in eight exchanges across these markets: Singapore, Hong Kong, U.S., UK, Australia and Japan stocks online. Here are details of the exchanges we offer:

We can only accept limit and day orders.

When you place a limit order, you are stating the price at which you wish to buy or sell a stock. If that price is not met, your order will not be executed. A limit order guarantees a price but does not guarantee an execution.

Yes, clients can sell intraday fully executed buy orders within the day.

Contra trades are not allowed. All buy trades are settled by cash up front, in the same currency of your order/trade, through the balances in your Wealth Portfolio.

Unable to place a buy order
If you are unable to complete a buy order, please check for any errors or on-screen messages prompted.

There are several reasons why a buy order may be declined, albeit non-exhaustive:

1. Your settlement account has insufficient cash for trading. Please top up your settlement account in the relevant trading currency.
2. The price entered is not in the correct bid size or out of the maximum price range allowed for the market.
3. Your account has insufficient collateral value to support your current trade amount.
4. The security is not available for online trading – not all asset classes, investment types and instruments are available on the platform. If you wish to place an order on an instrument that is not available on the Online Equities platform, please contact your Relationship Manager or Client Advisor.

If you require any further assistance, please contact your Relationship Manager or Client Advisor.

Unable to place a sell order
If you are unable to complete a sell order, please check for any errors or read the on-screen message prompted.

There are several reasons why a sell order may be declined, albeit non-exhaustive:

1. Your Wealth Portfolio has insufficient holdings for trading.
2. Your order is unable to be fulfilled due to pre-trade checks that are performed to prevent short selling.

If you require any further assistance, please contact your Relationship Manager or Client Advisor.

All buy trades are settled by cash up front, in the same currency of your order/trade, through the balances in your Wealth Portfolio.

You will need to reach out to your Relationship Manager or Client Advisor to initiate a drawdown of your facility limit first. You will only be able to utilize the drawdown on the value date of the loan. Do note we have not enabled cross-currency settlement of buy trades; buy trades must be settled using the same currency balances.

Order placement for odd lots is not supported. Order quantity must be in multiples of lot size as indicated on the platform.

Customer will be able to view the status of their orders on the “Orders” page (OCBC Digital Home Page > Plan > Invest > Equities > Orders). Additionally, a push notification will be sent to notify you of the outcome of your order.

To amend your outstanding order (outstanding orders mean that it has not been executed yet), click on the specific order that you wish to amend in the “Orders” page. Thereafter, click on “Edit Order” at the bottom of the screen and you will be moved to the “Edit Order” page.

Please find the allowed amendment actions for each market:

For non-SGX orders, amendments are only for reduction of the quantity, and you cannot amend the other parameters like price and payment mode.

For SGX orders, with the introduction of SGX Reach Advance Orders, you can now amend your SGX order by increasing or decreasing the price and/or quantity. This may result in a possible change in the priority of your order.

If you have an outstanding order that is not yet filled, you may cancel it by going to the “Orders” page and selecting the specific order you wish to withdraw. Once done, you will be able to select “Withdraw Order” at the bottom of the screen.

The status of your order withdrawal can be viewed via the OCBC app (Login > Plan > Invest > Equities > Orders) or Internet Banking (Login > Menu bar (Investments & Insurance) > Equities > Manage Orders (Current orders)).

Please note that all withdrawal orders are subject to prior fills. If the order is partially filled, you can only make amendments / withdrawals only on the unfilled quantity.

The status of your orders can be viewed via the OCBC app (Login > Plan > Invest > Equities > Orders) or Internet Banking (Login > Menu bar (Investments & Insurance) > Equities > Manage Orders (Current orders)).

All customers will be receiving an email notification on the status of their orders. In addition, customers will also receive either a SMS or a push notification on the status of their orders depending on their notification preferences.

A contract note will also be sent to you in the same delivery mode as your Wealth Report. For example, if you have elected to receive your Wealth Report digitally, the contract note will also be sent to you digitally. You may also refer to the transaction activity in your Wealth Report for the upcoming month.

All unmatched orders will expire at the end of the business day. You will receive an email and SMS/Push Notification that your order was not executed at the end of the business day.

Cash will only be debited upon successful execution on settlement day. If orders are not executed, your cash balances will remain in the Wealth Portfolio.

Transaction status for all orders can be viewed in real-time via the OCBC app (Login > Plan > Invest > Equities > Orders) or Internet Banking (Login > Menu bar (Investments & Insurance) > Equities > Manage Orders (Current orders)).

However, do note that a filled order will take approximately one hour to be reflected in the overall Wealth Portfolio dashboard.

The online equities trading platform on the OCBC app and Internet Banking will only allow customers to buy counters that are denominated in the primary currency of the supported exchange(s). 

For example:

If you currently hold Hutchison Port Holdings Trust (USD) or iShares Core S&P 500 UCITS ETF (USD) within your Wealth Portfolio, you may continue to sell these holdings from your Wealth Portfolio via the OCBC app or Internet Banking.

However, purchasing new positions in these USD-denominated counters through the OCBC app or Internet Banking will not be supported.

Note: This online trading feature does not support the HKEX’s Enhancement of Settlement Arrangement for Multi-counter Eligible Securities, effective June 2025.

Do let your Relationship Manager or Client Advisor know of your intent – they will proceed to create the relevant currency in your Wealth Portfolio. You may thereafter perform a money transfer to deposit funds into that newly created currency or a foreign exchange transaction through your Relationship Manager or Client Advisor.

Do be reminded that you are required to settle your trades in their base currencies. A foreign exchange can be performed prior to your trade, to ensure you have the balances in the matching currency.

Excluded Investment Products (EIPs) are investment products which have terms and features that are generally understood by retail investors, and the classification of an EIP is determined by its complexity and not its risk level.

Monetary Authority of Singapore (MAS) has refined the prescribed list of EIPs to include OverseasListed Investment products that have materially the same product characteristics as that of EIPs traded on SGX.

Overseas-Listed EIPs include:

1. Ordinary foreign shares (exclude preference shares);
2. Company warrants;
3. Depository receipts;
4. Real Estate Investment Trust;
5. Bonds (plain vanilla); or
6. Business trusts

Listed on the following exchanges

• NYSE
• AMEX
• NASDAQ
• HKEX
• SET
• IDX
• PHS
• SZSE
• SSE
• LSE
• TSE
• ASX
• Bursa Malaysia

Overseas-Listed Specified Investment Products (SIPs) are any Overseas-Listed Investment Products other than the Overseas-Listed EIPs above

Specified Investment Products (SIPs) are complex financial products that have structures, features and risks that are more difficult to understand. There are generally two types of SIPs – those that are listed on an exchange and those that are unlisted. Some examples of SIPs listed on Singapore Exchange (SGX) and Overseas Exchange securities markets include the following:

• Certificates • Exchange Traded Funds (ETFs)
• Exchange Traded Notes (ETNs)
• Futures (Extended Settlement Contracts)
• Structured Warrants
• Callable Bull / Bear Contracts (CBBCs)

Some examples of unlisted SIPs include the following:

• Over-The-Counter Products
• Leveraged Foreign Exchange

If you wish to trade listed SIPs, the Bank will have to conduct CAR based on your declaration of your educational qualifications, work experience and investment or trading experience to assess whether you have the knowledge or experience to understand the features and risks of SIPs before trade in listed SIPs online through your Wealth Portfolio.

The criteria used in the CAR to determine if the investor qualifies are as follows:

1. Educational Qualifications
   Diploma or higher qualifications in one of the following fields:
   1. Accountancy
   2. Actuarial Science
   3. Business Administration/Business Management/Business Studies
   4. Capital Markets
   5. Commerce/ Economics /Finance
   6. Financial Engineering
   7. Financial Planning / Computational Finance and Insurance
   8. Professional Finance-related qualifications (including Chartered Financial Analyst Examination conducted by CFA Institute, USA and the Association of Chartered Certified Accountants (ACCA) Qualifications)
2. Working Experience

   Have a minimum of 3 consecutive years of working experience in the past 10 years, in the development of, structuring of, management of, sale of, trading of, research on or analysis of investment products (as defined in Section 2(1) of the Financial Advisers Act (Cap. 110) on the Monetary Authority of Singapore website), the provision of training in investment products or the provision of legal advice or possession of legal expertise in any of the foregoing. Work experience in Accountancy, Actuarial Science, Treasury or Financial Risk Management activities will also be considered relevant experience.

3. Investment Experience

   At least 6 transactions in Listed SIPs in the preceding 3 years.

Our new unified platform will allow you to trade ‘Equities’ online from your consolidated Wealth Portfolio, through the OCBC app and Internet Banking in eight exchanges across the following markets – Singapore, Hong Kong, the United States, United Kingdom, Australia and Japan. Equities here is defined as exchange-listed shares (excluding Rights, Warrants, Singapore Depository Receipts), Real Estate Investment Trust (REITs) and Exchange-Traded Funds (ETFs) Your new online Equities transactions will be custodised with OCBC and/or a custodian nominated by OCBC. Trades will also be settled through your Wealth Portfolio. Online trading of Equities was previously not enabled in your Wealth Portfolio.

The OEA is a standalone cash trading account, where holdings are custodised with OSPL and/or a custodian nominated by OSPL. Going forward, the OEA will only be available to OCBC Personal Banking customers.

As an OCBC Premier Banking or OCBC Premier Private Client customer, the Equities you trade will be settled through your Wealth Portfolio and your holdings will be custodised with OCBC and/or a custodian nominated by OCBC.

To provide you with a unified wealth experience and greater convenience, we will also transfer any holdings and cash balances in your OEA to your Wealth Portfolio on 28 April 2025. This brings two key benefits:

1. Better Portfolio Insights: Any Equities we transfer, as well as those you subsequently purchase, will now be consolidated into your Wealth Portfolio. This consolidation allows our analytics tools - which will be availed through your Relationship Manager or Client Advisor at a later date - to deliver deeper insights into your portfolio.
2. Enhanced Wealth Financing: If you have a Wealth Financing facility, you will benefit from any marginable holdings we transfer from your OEA, as well as the Equities you subsequently purchase. Marginable holdings will increase your portfolio's borrowing power, up to the limit of your facility.

This online trading feature will be incorporated into our standard Wealth Portfolio offering from 28 April 2025. Hence, we regret that it cannot be disabled. If you have any concerns regarding your holdings, such as holdings in unsupported markets or unsupported assets that cannot be traded through the Wealth Portfolio, please refer to Q52.

You may also reach out to your Relationship Manager or Client Advisor if you wish to explore alternatives or have further questions around continuing trading using your OEA

To start trading, you must:

1. Be at least 21 years old;
2. Have acknowledged the Risk Warning Statement (RWS) for the trading of Overseaslisted Investment Products; and Have completed and acknowledged the Customer Account Review (CAR) for the trading of Listed Specified Investment Products (SIPs).

We will transfer your holdings linked to these trades upon settlement or the conclusion of the corporate action. Your Relationship Manager or Client Advisor will also be reaching out to provide more details.

If you place any overnight orders using your OEA after the US market closes (i.e. 4am on 26 April 2025) or have any outstanding Good-Till-Date orders in your OEA after 4am on 26 April 2025, these orders will be cancelled and not fulfilled.

We will also send you reminders on this through your Relationship Manager or Client Advisor or via SMS/push notification.

We seek your help to place these orders again from 9am on 28 April 2025 via your Wealth Portfolio.

The default username for logging in to the iOCBC trading platforms is your 7-digit OSPL trading account number. If you are unable to recall your username, please reach out to us at the iOCBC website > Contact Us.

If you have forgotten your password, please go to the iOCBC website > Login > Trouble logging in?. You will be asked to enter your username before you can change your password.

If you have forgotten both your username and password, please reach out to us (iOCBC website > Contact Us) to retrieve your username before changing your password online, if you have logged into our iOCBC trading platforms before; otherwise, the password will be mailed to you separately, which will be advised by our Contact Centre. This two-step approach is meant to safeguard your account and ensure that your iOCBC password is only known to you

If you are an OCBC Premier Banking customer, please refer to our latest pricing guide for brokerage charges on OCBC webpage > Premier Banking > Our Solutions > Investments > Equities. No custody charges will apply to your holdings.

If you are an OCBC Premier Private Client customer, please refer to our latest pricing guide for brokerage charges on OCBC webpage > Premier Private Client > Our Solutions > Investments > Equities. No custody charges will apply to your holdings.