GROUP BRAND & COMMUNICATIONS

We are responsible for planning, developing and executing media communications strategies to build the corporate image and profile the Bank. We help position the Bank’s business divisions by advising them on their public communications plans and by creating content for platforms.

We are responsible for establishing governance structures, developing appropriate policies and devising processes to ensure that OCBC Bank delivers appropriate fair dealing and product suitability outcomes. We formulate policies and guidelines and put together management and board reports to ensure compliance with rules and regulations of fair dealing and product suitability.

We drive and champion editorial excellence for OCBC Bank. We set policies and review key customer-directed material across all channels – from correspondence to online screens – to ensure high editorial standards. We are also the custodian for Teller, the Group news portal, and OCBC Heritage, our digital museum.

We are responsible for planning, developing and executing strategies to ensure that OCBC Bank and its employees give back meaningfully to the community, to help shape a more sustainable society. Through our #OCBCCares Programme, we offer targeted support where it is most needed in the communities across our core markets, and to protect our environment.