Introducing OCBC Vocal Password

Forget complicated bank pins and verification numbers. From your thumbprint to your unique voice, OCBC gives you more secured options to access your banking needs.

What makes Vocal Password Banking better?


Vocal Passwords are as unique as your fingerprint security.


Access our banking services by just saying your Vocal Password!


No more long difficult passwords to remember.

Enrolment Process

4 easy steps to start banking in a whole new way by just saying it.

  • Receive the invitation


    You will receive an SMS inviting you to join Vocal Password Banking. This invitation will expire in 21 days.

  • Choose between TPIN or SMS OTP


    Enrol using your telephone PIN or the SMS OTP sent to your phone.

  • Create your voice print


    Now, you can register your voice print with us by repeating the phrase - "At OCBC, my voice is my password" 3 times.

  • Start banking by just saying it


    You will receive a confirmation SMS. You are now all set to use Vocal Password Banking!

OCBC Vocal Password will be launched progressively to more customers over time. Please look out for the SMS invitation!

For customers who have received a SMS invitation, please call 1800 363 3333
(+65 6363 3333 if overseas) to enrol
for OCBC Vocal Password.

Frequently Asked Questions