Social Responsibility and Sustainability

Customers

We are fully committed to integrity and fair dealing. Our corporate governance practices conform to the regulatory guidelines issued by the Monetary Authority of Singapore and the Singapore Exchange Securities Trading Ltd.  

Caring for our customers

We put our customers at the heart of everything we do. We focus on making sure that we deliver with zero defects, on time and all the time, making the customer’s experience an exceptional one.

We provide our customers with simple-to-understand, relevant and timely information to help them make informed decisions.

Our front-line employees receive regular training and certification to ensure that they are equipped to offer our customers quality advice about suitable products and services.

The remuneration structure for our front line staff is also designed to align rewards with service quality, in addition to sales results.