Online & Mobile Banking

Online Investments

Blue Chip Investment Plan (BCIP)

How do I access the BCIP page on Online Banking?

1. Login to OCBC Online Banking via ocbc.com/login

2. In the top menu, select “Investments & trading” -> “Blue Chip Investment Plan”

Who can assist me if I have further enquiries regarding BCIP?

Please visit our website www.ocbc.com/bluechip for details on the plan. If you have further enquiries regarding the BCIP features or application process, you may call our hotline at 1800 363 3333.

Unit Trust

Fees and charges

1. What are the fees and charges when I invest in Unit Trust funds through OCBC Online Banking and OCBC OneWealth™ App?

Upfront sales charge:

The upfront sales charge that you will be paying will be shown on the screens when you buy a fund.

Example:

- If upfront sales charge for investing online is 1.5%

- Your investment amount: S$1000

- Your net investment amount

= $1000 - ($1000 x 1.5%) = $1000 - $15 = $985


Platform fees:

You do not pay platform fees when you keep your Unit Trust holdings with OCBC.


All other fees:

All related fund fees paid to the fund manager are stated in the fund factsheet and prospectus. These fees will be factored into the value of the fund. You will have to pay these fees in addition to your investment amount. OCBC does not charge any other fees other than the upfront sales charge.


2. Are there any fees for selling a fund online?

OCBC does not charge any fees for selling a fund. Back end load funds are not offered on OCBC Online Banking.


Buying a Unit Trust fund


1. Why am I not able to see my holdings after I have bought a Unit Trust fund?

When you buy a unit trust fund, trades are aggregated and sent to the fund house for settlement. You will only see the units allocated to you once the trades are settled. This will take generally 3-8 business days. We will inform you through SMS and/or email once your trade is settled.


2. How does a Monthly Investment Plan work? What are the charges involved?

If you have subscribed to a Monthly Investment Plan, we will help you automatically invest into the unit trust fund on the 15th of every month. If the 15th is a non-business day, it will be processed on the last business day before the 15th of the month. You will be charged the same recurring sales charge for every successful investment into the fund.

Example:

20th July 2016. Subscribed to a Monthly Investment Plan of $500; with end date on January 2017 at 1.5% sales charge.

Starting from August: We will help you invest $492.50 (after 1.5% sales charge) into the fund on the 15th of every month until January 2017. The number of units allocated to your holdings will be dependent on the unit price at the time of settlement.

To ensure that the units are allocated on time, please ensure that you have sufficient funds in your deposit account for the GIRO deduction to take place.


3. I have subscribed to a Monthly Investment Plan, when will this take effect?

Your monthly plan will start the next month if you submit your subscription instructions before 9pm on the last business day of the current month.

Example 1:

You subscribed to a monthly plan on 20th December 2015, 1pm. Your monthly investment plan will only start from January 2016.

Example 2:

You subscribed to a monthly plan on 31st December 2015, 10pm. Your monthly investment plan will only start from February 2016.

4. I do not have a Unit Trust account with OCBC, can I still buy a unit trust fund?

Yes, we will set up a Unit Trust account when you buy a Unit Trust fund through Online Bankingg or OneWealth™ app. You will need a Current/ Savings Account or Time Deposit opened after 2007 as a reference account.

5. Can I buy back end load funds on OCBC Online Banking?

No, we do not currently offer back end load funds on OCBC Online Banking or through the OneWealth™ app.

6. Can I buy a Unit Trust fund using my CPF or SRS money?

Yes, you can buy a Unit Trust fund using CPF or SRS. Please ensure that your CPF or SRS account is opened with OCBC.

7. What is the Customer Knowledge Assessment (CKA)?

Customer Knowledge Assessment (CKA) assesses if you have the relevant knowledge or experience to understand the risks and features of Specified Investment Products (SIPs) before buying independently. CKA is only valid for 1 year. If your previous assessment was done more than a year ago, you will have to do the assessment again.

8. I am interested to buy funds but I have not satisfied the requirements for the Customer Knowledge Assessment (CKA). What shall I do?

You may still buy a fund with advice from our financial advisors at our branches. Please provide your contact details by clicking the “Have us contact you” form. We will contact you within 3 business days.

9. What is the minimum amount I need to buy a Unit Trust fund on OCBC Online Banking?

There are 2 modes of investment – (i) One time, (ii) Monthly Investment Plan. For One time investments, minimum amount is S$1000 while the minimum amount for a Monthly Investment Plan is S$100 per month.

10. What is an indicative price?

An indicative price is an estimate of the Unit Trust fund unit price. Your Unit Trust investment will be cleared at the day’s closing price which is determined by the fund house. OCBC does not determine the fund unit price.

11. How will I be updated of the status of my purchase?

If you have successfully submitted a purchase request, we will inform you of the status of your purchase via SMS and/or email twice. The first update will be provided when we receive your purchase request, and the second update will be provided when your request to purchase is successful. Please ensure that you have opted in to be notified of these updates using the “Manage e-alerts settings” on Online Banking.


Selling a fund

1. I have sold my Fund A holdings. However, I cannot sell my Fund B holdings.

Not all funds can be sold online. You may proceed to any of our branches to submit your redemption instructions. Alternatively, you may submit a Mail-in Unit Trust Redemption Form through mail. Please ensure that you have a valid OCBC Current or Savings Account (for cash trades) to credit your proceeds.



Amendment and termination of Monthly Investment Plan
1. When can I amend or stop my Monthly Investment Plan?

You may choose to amend or stop your monthly plan 1 day after the subscription of the plan online. If you wish to amend or stop the plan on the day of subscription, you may proceed to our branches to submit your instructions.


2. I have made an amendment to my monthly plan, when will this take effect?

The amendment to your monthly plan will take effect the next month if you submit your amendment instruction before 9pm on the last business day of the current month.

Example 1:

You submitted an amendment instruction on 2nd December 2015 at 6p.m. Your latest amendment instructions will take effect from January 2016 onwards.

Example 2:

You submitted an amendment instruction on 31st December 2015 at 10p.m. Your latest amendment instructions will take effect from February 2016 onwards.


3. I have stopped my Monthly Investment Plan; will funds still be deducted from my account the next month?

You will not be debited for the subscription amount the next month if you stop your monthly investment plan before 9pm on the last business day of the current month.



Disclaimer: The above FAQ is for your information only. For full terms and conditions and further details, please refer to the following (the “Terms”):

(1) Terms and Conditions of OCBC Investment Services and Terms and Conditions Governing OCBC Investment Products and Services

(2) OneWealth™ App General Disclaimers

In the event of any inconsistency between this FAQ and the Terms, the Terms will prevail.

 

OCBC One Wealth™


What is OCBC OneWealth™ app?

OCBC OneWealth™ app is a separate app from the OCBC Mobile Banking app. It is the first wealth app in Singapore that empowers you to make informed investment decisions towards your financial goals. Read more


Where can I download OCBC OneWealth™ app?

You may download the app from the Apple App Store and Google Play Store by searching for OCBC OneWealth™. Get it now


What devices are supported for OCBC OneWealth™ app?

OCBC OneWealth™ app is supported on Apple iPhones (iOS 8 and above) and Android phones (Kit Kat (v4.4) & above). To ensure optimum experience, please update your phone to the latest operating system.


What functionalities are supported on OCBC OneWealth™ app?
  • Receive daily updates on markets and investment ideas from experts at OCBC Bank. Customise the types of updates you would like to see and we help you make sense of macro-economic and global developments.
  • Manage your investment portfolio easily through the app – you can buy and sell unit trusts, or make amendments to your Monthly Investment Plan.
  • Stay informed with alerts on OCBC’s point of view on market events and how they may impact your fund holdings. Set price alerts on your fund holdings and receive notifications when markets move.

Read more


I have bought a unit trust fund on the OCBC OneWealth™ app, will I see my holdings when I login on Online Banking.

Yes, when you buy a fund via the OneWealth™ app or Online Banking, your holdings will be similarly reflected on both channels.


How can I buy or sell unit trust funds on the app?

Select Funds as one of the topics which you are interested in.

Click on “Buy and sell our Selected Funds” banner, select a fund, read through the fund details then click “Login to Buy” or “Proceed to Buy”.


I do not have a unit trust account, can I make a buy a unit trust on the app?

Yes, you can buy a fund on the app as we will set up a unit trust account for you instantly when you submit your request.


How can I view my portfolio?

To view your portfolio, simply click on the Holdings icon on the top right corner of the landing screen, then login using your OCBC internet banking credentials and One-Time-Password.


What is OCBC OneTouch™ on OneWealth™ app (iOS)?

OCBC OneTouch™ allows you an easy, quick and secure access to your account information. You can track your OCBC holdings, including account balances, transaction history and your portfolio of investments. Stay informed with alerts on OCBC’s point of view on market events and how they may impact your fund holdings, all with just a touch of your finger.

(OCBC OneTouch™ is available on OCBC OneWealth™, for iPhone 5s and above)


Can I register OneTouch™ on my OneWealth™ app (iOS) and OCBC Mobile Banking app?

Yes, you can register for OneTouch™ on OneWealth™ and Mobile Banking together. Please note that registration for OneTouch on each app is separate. You need to register for OneTouch on OneWealth™ even though you have activated it for Mobile Banking.



Disclaimer: The above FAQ is for your information only. For full terms and conditions and further details, please refer to the following (the “Terms”):

(1) OneWealth™ App General Disclaimers

In the event of any inconsistency between this FAQ and the Terms, the Terms will prevail.