Step 1: Download OCBC Digital Banking and log in
Use your Access Code and PIN to log in or log in via SingPass.
If you are using backup data from your old phone to transfer files over, please delete and reinstall OCBC Digital Banking before logging in.
Step 2: Tap on “Activate with SMS and PIN mailer”
Step 3: Enter your Activation PIN, then tap on “Submit”
You will receive the Activation PIN via SMS.
Step 4: Your OCBC OneToken is now partially activated
You will receive a mail from us within 5 working days containing a 6-digit Token Key to complete the activation. With this, you will be able to:
- Add payee
- Update transaction limits
- Update personal particulars
- Transfer more than S$1,000 via PayNow
Step 5: Enter the 6-digit Token Key you receive via mail to fully activate your Token
Log into OCBC Digital Banking and tap on the menu on the top left corner. In the dropdown menu, tap on “Settings” and “Manage OCBC OneToken”. You’ll be prompted to enter the Token Key provided to you in the letter.