We learned that – for privacy concerns and convenience – using voice commands to carry out certain transactions may not suit many customers. Those using this service may continue to make such transactions using the OCBC Mobile Banking app, just not using voice commands.
The OCBC Banking Assistant will retire on 31 July 2021
Continue to use the OCBC Mobile Banking app for your transactions
We will be discontinuing the OCBC Banking Assistant, which allows you to make certain transactions via voice commands, on 31 July 2021. To make such transactions, just not with voice commands, use the Mobile Banking app.
to OCBC Digital or retrieve your Access Code / PIN.
Important notices
Customers can check their account balances and transaction history; view Money Insights; make bill payments and funds transfers to their own OCBC accounts; transfer money via PayNow using mobile numbers; and use the ‘Locate OCBC’ feature.
Customers may, as usual, continue to make the above transactions via the OCBC Mobile Banking app.