Help And Support
Mobile Banking - Siri
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Can I use Siri?
Yes, you can use Siri to check your account balances and to initiate internal funds transfers between OCBC Bank accounts using Siri voice instructions, on Touch ID-enabled Apple iPhones running on iOS 11 or Apple’s latest operating systems.
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What are the pre-requisites to transfer funds using Siri?
You need an Apple iPhone running on iOS 11 or Apple’s latest operating systems. Please ensure Siri is enabled on your Touch ID-enabled Apple iPhone.
You can only transfer funds to OCBC accounts from the Payee list. To add payees:
From OCBC Velocity
- Log in to OCBC Velocity to add payee using ‘Manage Payee / Payer’ module if you have not done so. The beneficiary list will be reflected as your added payees in the app.
From the Business Mobile Banking app - You can only add a payee on the Review page when submitting a transaction by checking the field ‘Add as payee’. A one-time verification via security token is required for this transaction. Once verified, the new payee is added to the Payee list for subsequent transactions.
- Log in to OCBC Velocity to add payee using ‘Manage Payee / Payer’ module if you have not done so. The beneficiary list will be reflected as your added payees in the app.
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What functions can I do with Siri on the app?
You need to first enable Siri on your Touch ID-enabled Apple iPhone running on iOS 11 operating system.
You can ask Siri for the following:
- To check your business account balances - Ask Siri, 'Check my account balance.'
- To initiate Internal Funds Transfers to your added payees who has an OCBC account – Ask Siri, 'Transfer $500 from my Business account.'