| Awards & Recognition - 2003 |  |
| Global Finance - Best Corporate/Institutional Internet Bank in Singapore 2003 |
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| OCBC Bank is rated Best Corporate/Institutional Internet Bank for 2003 making this the third year in a row after being awarded in 2001 and 2002 by Global Finance magazine for the same category. Winners were chosen from entries evaluated by a world-class judging panel comprised of representatives from the consulting firms Bearing Point, Deloitte & Touche, Logica, Neoris and Tata Infotech. Global Finance editors were responsible for final selection of winners and in the first round made 65 country-level awards to banks in 46 different countries and 50 awards for regional winners in 10 functional sub-categories. |
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| Winning banks were selected on the basis of strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customer base, breadth of products offered, evidence of tangible benefits gained from internet initiatives, and web site design and functionality. Sub-category winners, such as Best Online Cash Management, were selected based on the relative strength of those products and services. |
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| Global Finance - Best Online Cash Management Bank in Asia 2003 |
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| OCBC Bank was selected as the Best Online Cash Management Bank in Asia by Global Finance for 2003. With input from industry analysts, corporate executives and technology experts, Global Finance selected the best providers of treasury and cash-management services, globally and in 10 categories across four regions. A variety of subjective and objective criteria were used for choosing the winners. Factors considered included market leadership, customer service, competitive pricing and innovative technologies. OCBC Bank received high marks for innovative service and customer satisfaction. |
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| AsiaMoney - Best Domestic Commercial Bank 2003 |
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| OCBC was awarded Best Domestic Commercial Bank in Singapore by AsiaMoney. The decision was based on a mix of criteria which included profitability as measured by return on assets and return on equity. Panel members also looked at capital adequacy which is an important measure of the soundness of a bank. Intangible factors, such as the market’s perception of the institution, its potential for expansion, the vision of its management as well as that elusive but highly prized ingredient called goodwill was also taken into account. |
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| The review for each market was headed by the panel member most familiar with it. The panel members are: Ben Davies, Nick Ferguson, Maggie Ford, Fiona Haddock, Pauline Loong, Cheryl Woo. |
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