Global Finance - Best Corporate/Institutional Internet Bank in Singapore 2002 & Asia Pacific 2002
OCBC Bank emerged as the overall Best Corporate/Institutional Internet Bank for 2002 in Singapore as well as the Asia Pacific in the annual global survey conducted by Global Finance which assessed submissions from six regions and 27 countries.
The winning banks of the 2002 Internet Bank survey were selected based on the following criteria: strength of strategy for attracting and servicing online customers, success in getting clients to use Web offerings, growth of online customer base, breadth of product offerings, evidence of tangible benefits from Internet initiatives, and Web site design and functionality.
Global Finance highlighted the effective "click and mortar" approach taken by OCBC Bank for its online corporate banking, seeking synergy between the Web channel and its branches, call centres and relationship managers.
Commenting on the 2002 Awards, Mr Joseph D Giarraputo, publisher of Global Finance, said, "Our judging process and criteria for Internet banks were particularly rigorous this year. OCBC Bank came through our evaluation with flying colours and is being recognised for its world-class online accomplishments."
