1. IMPORTANT: EXCHANGE CONTROL NOTICE (ECM3) FROM BANK NEGARA (9 NOVEMBER 2009)
1. An external account holder is allowed to receive Ringgit funds transferred from an external account or a resident account via Internet bank transfer not exceeding RM5,000 per day in aggregate for any purpose.
2. An external account holder is allowed to transfer Ringgit funds to an external account belonging to a non-resident or resident account via Internet bank transfer not exceeding RM5,000 per day in aggregate for any purpose.
2. HAVING DIFFICULTY ACCESSING VELOCITY@OCBC? (6 JULY 2009)
If you are experiencing difficulty accessing Velocity@ocbc, you may wish to clear the browser cache by doing the following: - Refer to your Internet Explorer Browser menu bar, go to Tools - Select Internet Options - Go to General tab - At the Temporary Internet Files section, click Delete Files - Click OK at the message prompt - Close and re-start your browser For more information, please refer to our FAQs. If you still encounter any difficulties, please contact OCBC Corporate Phone Banking at 1 300 88 7000.
Security Alert on Malicious Trojan (Banker) in Circulation
Dear customers
It has come to our attention that there is a new Trojan in circulation on the internet. This malicious program infects your computer and at the login stage, is able to steal your Velocity@ocbc login information such as your User Name, Password and Organisation ID.
When you attempt to log in to Velocity@ocbc from an infected computer, the Trojan will present to you a page that looks like the Velocity@ocbc login page. Your browser may hang for a period of time and trick you into entering your login details multiple times. The Trojan will then capture the information and send it to the culprit.
The URL to OCBC Bank’s official website is http://www.ocbc.com.my/. We advise our customers and other members of the public to only log in through this URL.
If you experience the following while on the site:
a. Multiple prompting to enter your login information b. Your computer hangs for a period of time c. Indications of suspicious activities in your Velocity@ocbc account, i.e. Adding of Beneficiary unknown to you or unauthorised 3rd Party Funds Transfer to an unknown account.
DO NOT proceed with your online banking activities but alert us immediately by calling 1300-88-7000 / 03-83175200 for OCBC Bank customers or 1300-88-0255 / 03-83149090 for OCBC Al-Amin customers.
If you do suspect that your computer may be infected :
• Do not use it for any internet banking transactions • Perform an antivirus scan immediately
We advise our customers to be cautious when accessing the internet. These are some of the precautionary measures that you can take :
• Ensure that your antivirus software is up to date with the latest virus signatures • Frequently scan your computer for viruses/malware • Do not open attachments or click on hyperlinks from unknown sources • Avoid visiting websites housing software or other illegal online resources • Ensure that your operating system is up to date with the latest patches. This helps to tighten vulnerabilities that such malware may exploit • Refrain from using internet banking facilities on public computers
Protecting your information has always been our priority. To learn more about our privacy and security policies as well as other useful information about online security and tips on protecting yourself from fraud, please click here.
Fraud alert from Polis DiRaja Malaysia–PDRM (19 March 2009)
Bank Negara Malaysia with the assistance of Polis DiRaja Malaysia (PDRM) has issued a fraud prevention alert. Click here for more info.
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