 | Never reveal your User Name and Password to anyone. The Bank will never request for your User Name and Password for any reason. If you suspect that someone has gained access to your User Name and Password, change it immediately |
| | Passwords must be memorized and not be recorded anywhere |
| | Do not use the same number or letter sequence for User name and Password |
| | Avoid using the same password for everything, such as email, voice mail, etc. |
| | Use both upper and lowercases or mix letters with numbers and if possible include symbols |
| | Avoid easily identifiable passwords such as phone numbers and birth dates |
| | Passwords should be at least 6 digits or 6 alphanumeric characters |
| | Change your password frequently using the ‘Reset Password’ function |
| | If you suspect any unusual activity or the last logon time stamp, you should immediately change your password by using the ‘Reset Password’ function |
| | Do not use password from other Internet sites |
| | Do not leave your system unattended when you are logged on to Velocity@ocbc |
| | Always clear your PC browser’s cache after each session. This will ensure that all your account information is permanently removed from your system memory. How to clear your cache? |
| | Check and ensure that your PC browser does not store your password. If you are using Microsoft Internet Explorer 5.5 and above, you should check and ensure that the browser’s ‘Use Online AutoComplete’ function is disabled
|
| | - | On your Internet Explorer browser Menu bar, go to [Tools] |
|
| | - | Select [Internet Options] |
|
| | - | Select [Advanced] and scroll down to [Browsing] |
|
| | - | Uncheck [Use Online AutoComplete] |
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