Your use of OCBC Internet Banking is governed by the 'Terms and Conditions For Electronic Banking Services - Personal' found in our home page. It is important that you clearly understand your obligations and responsibilities before using OCBC's web-site.
As a user of OCBC Internet Banking service, you are to 1) comply with the standards and procedures established by OCBC Bank at all time 2) take all reasonable precautions and 3) observe with extreme care all security measures when accessing your online accounts or carrying out online transactions.
You will note that that under the said terms and conditions, you will remain liable for all instructions made through the use of your ICode and IPIN, whether or not authorised by you. OCBC Bank will not be liable for acting upon such instructions in good faith nor shall OCBC Bank be obliged to investigate the authenticity of such instructions.
You will also note that OCBC Bank shall not be liable to you in the following circumstances:
(1) Failure on the part of the customer to adhere to the said terms and conditions
(2) Failure to follow recommended security measures prescribed in 'Safeguarding your Internet Banking Access', found in our home page
(3) Failure on the part of OCBC Bank to act on instructions of the Customer as a result of anything beyond OCBC Bank's control. This includes, amongst other things, any machine, equipment, system or software failing to work, failure to act by any third party and any act, omission or delay of any agent or third party.
If any loss or damage results directly from OCBC Bank's security breach, gross negligence, wilful default or fraud then, OCBC Bank will be liable to the customer, and not to any third party, for the amount of any such loss or damage. However, OCBC Bank will not be liable to the customer for any loss of business, loss of reputation, loss of opportunity, loss of profits any type of special, consequential or indirect loss whatsoever.
Updated as of October 2003.
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