Mail-in application:

1. Download the form or collect it from our branches.

2. Mail completed form back to the following address:

   Oversea-Chinese Banking Corporation Ltd

   Account Services (eBanking)

   Privy Box No. 920340

   Singapore 929292

At a branch:

1. You can select your Telephone PIN on the spot (applicable during account opening).

You can then start to access phone-in banking by calling 1800 363 3333 or (65) 6363 3333 when calling from overseas.

Mail us the completed form for a re-issuance of your Telephone PIN.

Quick access to:

• Balance enquiry on Savings, Current, Foreign Currency Call/Checking, Credit Card and CPF Investment Accounts

• Cheque status enquiry

• Recent account activity enquiry

• ESA results enquiry 

Funds transfers to your own or pre-designated 3rd party OCBC and Other Bank accounts

• Bill Payment

• Others

• Stop payment on cheque

• Statement request for accounts with Statements 

• Credit card statement request

• Telephone PIN change

CPF Investment Account services

• CPF Investment Account balance enquiry

• Share holdings enquiry

• CPF Investment Account transfer to CPF Ordinary Account

Report loss of OCBC ATM card, Credit Cards or Passbook

• Rates enquiry

• OCBC Credit Card points enquiry and rewards redemption

• Fax-on-Demand Service for Forms and Brochures

• Insurance enquiry and travel insurance activation

Transactions can be made locally as well as overseas.

We are no longer offering the following services through our Phone Banking system from 18 November 2025.

1. ESA results enquiry
2. CPF Investment Account services
   CPF Investment Account balance enquiry
   Share holdings enquiry
   CPF Investment Account transfer to CPF Ordinary Account
3. OCBC Credit Card points enquiry and rewards redemption

You may continue to access these services via OCBC Internet Banking, the OCBC App, or OCBC ATMs as shown below: