ATMs

Dynamic Currency Conversion (DCC) FAQs

What is the ATM Dynamic Currency Conversion (DCC) service about?

ATM Dynamic Currency Conversion (DCC) service allows foreign MasterCard cardholders to view the amount in SGD and in their home currency e.g. USD. They have the option to withdraw cash using the exchange rate displayed on the ATM or continue with the existing withdrawal without Dynamic Currency Conversion (without exchange rate displayed).

Who can use the ATM Dynamic Currency Conversion (DCC) service?

ATM Dynamic Currency Conversion (DCC) service is only available to foreign-issued MasterCard cardholders. Singapore-issued MasterCard cardholders are not eligible for this service.

What are the MasterCard brands available for the ATM Dynamic Currency Conversion (DCC) service?

ATM Dynamic Currency Conversion (DCC) service is available for the following MasterCard brands:

Are there other types of card applicable for ATM Dynamic Currency Conversion (DCC) service e.g. VISA, AMEX?

No, ATM Dynamic Currency Conversion (DCC) service is currently only available to foreign MasterCard cardholders.

Are ATM Dynamic Currency Conversion (DCC) transactions available on all OCBC ATMs in Singapore?

ATM Dynamic Currency Conversion (DCC) service is available on all OCBC ATMs in Singapore except OCBC New ATM & OCBC Service Kiosk.

Are there any fees for using the ATM Dynamic Currency Conversion (DCC) service?

There is no service fee for using the ATM Dynamic Currency Conversion (DCC) service.