You should adopt the following recommended practices in protecting your password:

1. Never reveal your User Name and Password to anyone. If you suspect that someone has gained access to your User Name and Password, change it immediately.
2. Do not use the same number or letter sequence for User Name and Password.
3. Avoid using the same Passwords for everything, such as e-mail, voice-mail, etc.
4. Use both upper and lowercases or mix letters with numbers and if possible include symbols.
5. Avoid easily identifiable Passwords such as phone numbers and birth dates.
6. Change your Passwords frequently using the 'Change Password' function.
7. Do not leave your system unattended when you are logged on to Velocity@ocbc.
8. Always clear your PC browser's cache after each session. This will ensure that all your account information is permanently removed from your system memory. You may wish to clear the browser cache by doing the following:
   • Step I. On your Internet Explorer Browser Menu bar, go to [Tools]
   • Step II. Select [Internet Options]
     
   • Step III. Select [General], go to [Temporary Internet Files], and select [Delete Files]
     
   • Step IV. Click [OK]
   • Step V. Close and re-start your browser
   • If you still encounter difficulty, please contact our Customer Service Officer at (65) 6538 1111 or email us at Velocity@ocbc.com.
9. Check and ensure that your PC browser does not store your password. If you are using Microsoft Internet Explorer 5.5 and above, your should check and ensure that the browser 'AutoComplete' function is disabled.
   

Updated as of August 2006.